Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Cleared recipient email address(s), still using old dns - email sent being rejected?

  • 1 svar
  • 1 har dette problem
  • 5 visninger
  • Seneste svar af Matt

dittytv
dittytv
more options

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers?

Any help appreciated. Thanks

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers? Any help appreciated. Thanks

Alle svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

My guess is your dns server has not received the update. Try resetting your DNS server to that supplied by Google. 8.8.8.8 and 8.8.4.4 See https://developers.google.com/speed/public-dns/docs/using