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Firefox won't open with icon click..need to right click and use "open"

  • 6 replies
  • 12 have this problem
  • 5 views
  • Last reply by cor-el

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Clicking on other desktop website icons go directly to their site i.e., CSpan, Fox News.

Clicking on the desktop Mozz. icon does nothing but.... right clicking and choosing "open" takes me the Mozz.

I have reinstalled Firefox twice.

I'm using WinXP home

Clicking on other desktop website icons go directly to their site i.e., CSpan, Fox News. Clicking on the desktop Mozz. icon does nothing but.... right clicking and choosing "open" takes me the Mozz. I have reinstalled Firefox twice. I'm using WinXP home

All Replies (6)

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Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!

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As I said I have deleted/reinstalled twice...now 3 times..and the problem still exists!

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Did you do a complete re-install? Or just using the windows control panel?

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I uninstalled through Add/Remove and deleted the .exe in Program files.

I reinstalled and........ same problem.

I will add that my Email icon is doing the same thing but other website links work fine

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Did you also remove the desktop shortcut?

You can try to reboot after uninstalling Firefox and removing the Firefox program folder.