Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

medicare.gov will not log me in

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by hdog2

v
v
more options

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???

For the last 2 weeks I have been trying to log into my medicare.gov account and firefox will not load. After I click "log in" it comes back with " can't process your request at this time" tried different computer and it still does the same.. Tried chrome and it works with NO problems. Why is firefox blocking the site???
Attached screenshots

All Replies (1)

hdog2
hdog2
more options

I have the exact problem. I tried Microsoft Edge and it allowed me to log in. Apparently something unique to Firefox is blocking the sign on to Medicare.