Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please unblock the account

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Happy112

more options

Hello! Please unblock the account andrey_ics@mail.ru . I do not receive letters to the e-mail.

Hello! Please unblock the account andrey_ics@mail.ru . I do not receive letters to the e-mail.

Modified by AndriiF

All Replies (1)

more options

AndriiF said

Hello! Please unblock the account andrey_ics@mail.ru . I do not receive letters to the e-mail. My second mailbox ics.andrii@gmail.com

First of all : this is a public forum and anyone can see your email address. Unless you don't mind the risk of getting spam, would you please remove that information.

About your problem : I assume that you're referring to a Sync account :

You have received a message that your account has been locked You Firefox account has been locked First wait 24 hours until trying again. If it fails again and you still have access to the email account, then please create a bugzilla.mozilla.org account and use this link to create a request.

This is when your account is locked and you do not have access to the email account you created this Firefox account in, or the email is no longer accessible. I would recommend making a backup of your local profile first and then creating a new Firefox account.

If there is still a problem, please feel free to reply to this thread and we can help you the best that we can.