Firefox Support Forum

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

(Again, didn't know what topic to choose). I just submitted a complaint about Firefox losing all my browser tabs upon restart -- and then after closing that window and re-opening the browser, everything was back to normal! Tabs, toolbars, everything. Whew !

Is there a miniature, stripped version of Firefox that runs when some utilities update?

I didn't know which topic to select. Just started the computer and there was a TrendMicro notice to restart my browser to complete an update -- I opened Firefox and it opened in two windows with notices about updates, but had lost all my tabs. Other times the situation is different, but the result is the same -- fifty or a hundred tabs gone -- I just noticed the toolbar is missing too so I'm going to send or submit this and turn it back on and see if that stupid extension that supposedly saves my tabs has saved anything, but often, when this happens, it hasn't saved anything for weeks! I've tried getting tech support from them but however these things works something isn't triggering it. One shouldn't need a CIS degree to be able to use a laptop. Thank you, you're awesome regardless.

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Hello,

The next message/previous message arrows that appear at the top of an open email in Hotmail.com is being blocked by Firefox. I checked Hotmail through another browser and they are not blocked. I tried refreshing Firefox and they were still blocked. I've opened Firefox without add-ons and they are still blocked. I'm at a loss as to how to get them back. They were there last week and then vanished only to come back on Friday and vanish again while I was reading emails. From time to time Firefox also blocks images in Hotmail and I just have to wait and eventually they return. I'm at a loss as to understand why these things are happening so frequently with Firefox and Hotmail.

Please help return Hotmail to the way it was before the last update.

Thanks,

Brian Himes

I cannot load lowes.com or homedepot using firefox. I get the following message: Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.1dfbda17.1656344082.168cca36 I have clicked on the padlock in address line and cleared all cookies however that only works one time and then back to same error message above.

It appears that the latest browser updated changed the default email address, which used to be Apple mail.

Where can that be re-set to what it used to be? I checked all over in Settings but could not find any place to do it. Thanks.

browsing a website with Firefox, making a selection for a map to download and view. Incorrect map is displayed.

Taking same steps with Google, correct map is displayed.

have tried to fixed by clearing cache and history multiple times.

Also on note pad using Firefox correct map is displayed.

Recently, unable to Open Microsoft Outlook email using Firefox 100.0.1 (updated June 10th, 2022). Able to open in Safari. Prior to this incident no problem with opening Outlook.

Hi, signing in to addons.mozilla.org always prompts me to enable 2FA, and there is no way to progress without doing so.

I've disabled 2FA because I need it that way, but Firefox force me to enable it.

I'm NOT a developer. How do I fix that?

Thanks in advance.

Hi fellows.

I'm using Firefox accounts for long time, to be specific from Created ⁨6/26/2015⁩ as my Firefox account page says at password field, And lately starts to notice that a lot of saved logins and some history are missing. I have checked when oldest Last Modified item, it appears to be from Last modified: October 5, 2018 So, there is at least 3 years of lost data. Is it something normal!! Or its because i have a limited saving i guess. Or apparently logins and history older than 5 years are removed!? Please i want more details about these things, if as i guessed that 5 years old data will be removed, i have to save them in another sources. it maybe an issue in my PC i can fix and get these old data.

Really thank you and appreciate your time. Thank you.

I have a habit of keeping a number of pages open to return to under iPhone iOS Firefox. I also generally keep one “current” page open, usually a DuckDuckGo search page, when I close the app, expecting it to come up again immediately when I reopen it. For the past couple of weeks however, reopening Firefox blasts me about 10 miles up into one of my “saved” pages, instead of my “current” one. Why? Why won’t Firefox remember my current page after years of doing so just fine?

I had a partial crash of Firefox browser where some windows with multiple tabs closed. I believe it was caused by my processor overheating. After correcting my processor overheating issue and restarting, the remaining windows that were open before the reboot restored as the previous session but the windows and tabs that crashed did not recover. Would those be backed up anywhere?

It is so annoying that when I open Firefox and type in what I am looking for that my typing goes right to the upper Top of the Page. I have tried to fix this problem but cannot seem to fix it. I want my typing to stay in the middle of the page, but my typing goes right to address bar. I started using Flashpeak, Slimjet browser for this reason. I just cannot get use to what Firefox has done with its browser. Firefox needs to fix this problem, a lot of us do not like it.

Before I signed in, the background color turned to black. I tried to fix the problem by restarting the computer but I don't see the two icons I usually have in the right corner. The computer says hello and it goes to the start page. I need help. Thank you for your assistance.

When I first started using Firefox relay I was able to add labels to the masked emails addresses but most of the labels disappeared a couple of months ago - since then I've added the labels again using the edit function & get a response indicating label saved but when I open again to use a masked email address the labels are gone again

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

After last or previous update, Firefox does not load home page. Get message with last tabs:

Sorry. We’re having trouble getting your pages back.

We are having trouble restoring your last browsing session. Select Restore Session to try again.

Still not able to restore your session? Sometimes a tab is causing the issue. View previous tabs, remove the checkmark from the tabs you don’t need to recover, and then restore.

Did all this it is still happening. Last time removing some file folder did not correct. Do not want it to restore last session!

What is causing this?

James