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Why do I get a light green box in the Firefox menu bar with various letters and numbers?

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  • Posljednji odgovor poslao user633449

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I get a light green box with different number and letter combinations up on the top right hand side of the screen in the firefox menu bar. . ex. xyljmkicil14 Should I be concerned: Other letter and number combinations: zmltfeuc75 yljmkivn80 mlfteubn14 (others sporadically)

I get a light green box with different number and letter combinations up on the top right hand side of the screen in the firefox menu bar. . ex. xyljmkicil14 Should I be concerned: Other letter and number combinations: zmltfeuc75 yljmkivn80 mlfteubn14 (others sporadically)

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First, try to reset Firefox. Refresh Firefox - reset add-ons and settings. This simple step will eliminate many Firefox problems with only one click.

A few other basic trouble shooting things you can try is this: Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. Upgrade your graphics drivers to use hardware acceleration and WebGL

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.