Show all the bookmarks folders doesn't work
This doesn't work: Bookmarks -> Bookmar This Page -> Show all the bookmarks folders. The panel with folders doesn't respond. I tried everything, even reinstalling Firefox and it doesn't help. When I use sqlite3.exe utility to cleanup places.sql it says that the file is encrypted or that it is not a database. This happen even on new fresh installation of Firefox: the panel doesn't respond.
All Replies (5)
A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.com/kb/Bookmarks+not+saved#w_places-database-file
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Hardware acceleration is causing the problem. When I disable it (Tools -> Options -> General -> Use hardware acceleration when avaliable (remove tick) ), the problem is gone. But if I disable hardware acceleration the rendering quality is poor, so this is not an acceptable solution. Also, when I start Firefox in safe mode, there is no problem.
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
The problem persists even if I disable all extensions. The panel works properly only in Safe-mode.
Are you using a custom theme or a persona (Tools > Add-ons > Appearance/Themes)?