Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I can't able to restore my sync bookmarks.

Firefox Sync failure
jscher2000 -... replied prije 1 sat
Afaque Amin
Afaque Amin

I have logged in my firefox account from several months and my sync also on. Now I reset my PC and reinstall the firefox and also logged in with same account, but I can's recover the synced bookmarks and history. Please help me as soon as possible.

I have logged in my firefox account from several months and my sync also on. Now I reset my PC and reinstall the firefox and also logged in with same account, but I can's recover the synced bookmarks and history. Please help me as soon as possible.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Sync takes some time, so hopefully it has caught up by now. If not, could you try using the About Sync add-on to check what data is in the Sync cloud for your Mozilla Account:

https://addons.mozilla.org/firefox/addon/about-sync/

After you install the add-on, you can type or paste about:sync in the address bar and press Enter to load it. The page shows each category of data currently found in the Sync cloud.

Anything useful under bookmarks?

If not, did you make any backups of the data (for example, on an external hard drive or in cloud backup) before the reset?

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.