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Mozilla Thunderbird stopped responding

Thunderbird App crash
Wayne Mery replied prije 1 mjeseci
home72
home72

Mozilla Thunderbird stopped responding, tried to shut down, restart, uninstall and install - nothing helps Still opens the window, but no messages white backgoround and (Not Responding)

Mozilla Thunderbird stopped responding, tried to shut down, restart, uninstall and install - nothing helps Still opens the window, but no messages white backgoround and (Not Responding)
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All Replies (4)

SuMo Bot
SuMo Bot

Have you purged Windows via a [Restart]?

christ1
christ1
  • Top 25 saradnika
  • Moderator

What is your anti-virus software?

Mapenzi
Mapenzi
  • Top 25 saradnika

Go to Help > Troubleshooting Information > Profile Folder > Open Folder..., then exit Thunderbird. The Thunderbird profile folder is now opened in the file explorer: search for the file session.json and rename it in session-old.json Restart Thunderbird and report result.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 saradnika

home72, did you solve your issue?

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