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Sound alert when new email arrives

  • 6 odgovori
  • 2 ima ovaj problem
  • 5 views
  • Posljednji odgovor poslao ilmostro1

bpc22
bpc22
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Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or none of the time, if I turn the sound off (meaning even when I have Thunderbird open, I get no sound alerting me of new email). How do I set it so that when the program is open, the alert sound works, but when the program is closed, the alert sound does not interrupt my other activities (like work video calls)? Thanks for any help with this.

Since yesterday when Thunderbird updated, I either get an alert sound for new email all of the time (even when Thunderbird is closed and I don't want to be alerted) or none of the time, if I turn the sound off (meaning even when I have Thunderbird open, I get no sound alerting me of new email). How do I set it so that when the program is open, the alert sound works, but when the program is closed, the alert sound does not interrupt my other activities (like work video calls)? Thanks for any help with this.

All Replies (6)

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there bpc22 We have read the message We try to help you.

Have you tried reading this article yet? Is the sound back in place in Thunderbird after this?


Greetings Firefox volunteer

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Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there


https://support.mozilla.org/en-US/kb/how-customize-new-mail-sound


Greetings Firefox volunteer

Izmjenjeno od strane Googlethunderbird

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there

If you have a Windows PC device, you will be able to change the sound functions if you access these options via the control panel of your system.

open your configuration screen of your System you are using type in the search bar at the top or bottom. Type sound there. A menu will appear where you can choose whether you would like to enable incoming email sounds or not. check or uncheck this option in the checkbox you have in front of you (see photo).


Greetings Firefox volunteer

Izmjenjeno od strane Googlethunderbird

bpc22
bpc22 Vlasnik pitanja
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I think your solution only works for the default email program of Windows itself. I use Thunderbird as a stand alone program. But even when Thunderbird is closed, the new email alert is sounding. Is there another solution to that problem? Thanks

Googlethunderbird
Googlethunderbird
  • Top 25 Contributor
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Hello there


Do you have a new computer? Can i ask?


Greetings Firefox volunteer

ilmostro1
ilmostro1
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Without additional details around your issue, I would hazard to guess that the thunderbird application was not exited and remained open in the taskbar. You could make sure that you exit the application using the menu opion --> Exit, or the keyboard shortcut "Ctrl-Shift-Q".