Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

COLORADO DEPT REVENUE URL does not work, it does work in EDGE

  • 1 odgovor
  • 0 ima ovaj problem
  • 9 views
  • Posljednji odgovor poslao cor-el

dougsherman1
dougsherman1
more options

COLORADO DEPT REVENUE URL does not work, it does work in EDGE

The Colorado Department of Revenue online URL IS: 

    https://www.colorado.gov/revenueonline/_/
     ----------------------------------------------

Firefox does not like this URL value.

=====================================

The screen shows: "The page isn’t redirecting properly

An error occurred during a connection to www.colorado.gov.

This problem can sometimes be caused by disabling or refusing to accept cookies."

=====================================
COLORADO DEPT REVENUE URL does not work, it does work in EDGE The Colorado Department of Revenue online URL IS: https://www.colorado.gov/revenueonline/_/ ---------------------------------------------- Firefox does not like this URL value. ================================================= The screen shows: "The page isn’t redirecting properly An error occurred during a connection to www.colorado.gov. This problem can sometimes be caused by disabling or refusing to accept cookies." =================================================

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window