Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Drop down menus on forms only show first 10 options

more options

This was happening in the Developer Firefox version so I thought it was specific to that, but this problem persists even with regular Firefox.

Basically, any select box (drop down menu) in a form will only visibly show 10 options and, although there is a scroll bar which indicates you are able to scroll through the rest, it doesn't work. I have attached a screenshot of what happens with every drop down option menu that has more than 10 options in it. I tried restarting in Safe Mode, disabling plugins (I don't have many anyway) but none of these solve the issue.

I am using version 56.0 on MacOS Sierra, which is says is the most recent.

This was happening in the Developer Firefox version so I thought it was specific to that, but this problem persists even with regular Firefox. Basically, any select box (drop down menu) in a form will only visibly show 10 options and, although there is a scroll bar which indicates you are able to scroll through the rest, it doesn't work. I have attached a screenshot of what happens with every drop down option menu that has more than 10 options in it. I tried restarting in Safe Mode, disabling plugins (I don't have many anyway) but none of these solve the issue. I am using version 56.0 on MacOS Sierra, which is says is the most recent.
Priloženi snimci ekrana

All Replies (11)

more options

Hi, strange behavior I cannot reproduce in my FF nightly. Does it happen in a unique website or all websites?

more options

It happens in all of the sites that I personally am working on but also externals sites (I use a site called fiverr.com a lot and there is a particularly long list of options that I can only see 10 of) so I am guessing it's across all.

more options

smorele said

Hi, strange behavior I cannot reproduce in my FF nightly. Does it happen in a unique website or all websites?

Just to clarify, the same thing happens on the nightly build (Quantum) but I don't even see a scroll bar.

more options

if you have a theme, please disable it to test - Add-ons Manager (Ctrl+Shift+A) > Appearance.

Try Options > (General), then deselect Performance and Use hardware acceleration when available, then restart Firefox - Startup, home page, tabs, and download settings.

more options

Tried this, seemed to work on first page load but when I reloaded the issue persisted. I also have never changed the theme from the default.

more options
more options

Have tried that now, but no difference :(

more options

Plus all my bookmarks, history and saved passwords aren't in the new profile so it wouldn't have been the most practical solution.

more options

Is you Mac set to always show a scroll bar in case this makes a difference?

  • System Preferences -> General -> Show Scroll Bar -> Choose "Always"
more options

cor-el said

Is you Mac set to always show a scroll bar in case this makes a difference?
  • System Preferences -> General -> Show Scroll Bar -> Choose "Always"

No, it's set to Auto.

more options

memerson said

cor-el said
Is you Mac set to always show a scroll bar in case this makes a difference?
  • System Preferences -> General -> Show Scroll Bar -> Choose "Always"

No, it's set to Auto.

Does it make any difference to switch it?