Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

I cannot access my Youtube account. Says problems with cookies

  • 1 odgovor
  • 1 ima ovaj problem
  • 2 views
  • Posljednji odgovor poslao FredMcD

Amilio
Amilio
more options

I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

I access youtube, but when I try to access my account, awindow appears saying that there are a problem with cookies with my navigator. I cleaned the cookies and the cache according instructions, but nothing happens. I still cannot access to my account,

All Replies (1)

FredMcD
FredMcD
more options

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

http://kb.mozillazine.org/Cookies https://support.mozilla.org/kb/Deleting+cookies