Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Youtube display text in Chinese?

  • 4 odgovori
  • 1 ima ovaj problem
  • 216 views
  • Posljednji odgovor poslao daveg56313

more options

Youtube pages viewed in Firefox (36.0.1) on my Mac Mini running OSX 10.9.5 display some, but not all, of the text in Chinese. Pages display correctly in Safari and Chrome. I have reinstalled and refreshed Firefox with no change.

Changing View/Character Encoding to Western changes the display to English characters, but the words are gibberish.

See attached screenshots.

Youtube pages viewed in Firefox (36.0.1) on my Mac Mini running OSX 10.9.5 display some, but not all, of the text in Chinese. Pages display correctly in Safari and Chrome. I have reinstalled and refreshed Firefox with no change. Changing View/Character Encoding to Western changes the display to English characters, but the words are gibberish. See attached screenshots.
Priloženi snimci ekrana

Izabrano rješenje

It is the second screenshot that shows the wrong encoding. I missed that that screenshot was when you switched to Western, so that is to be expected.


Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Pročitajte ovaj odgovor sa objašnjenjem 👍 0

All Replies (4)

more options

That looks like an encoding issue where Unicode text is displayed as an 8-bit (Western or Windows) encoding.

You can check the currently used encoding and make sure the Unicode is selected.

  • View > Character Encoding

You can also check for corrupted and duplicate fonts and other font issues:

more options

With View/Character Encoding set to Unicode we get the Chinese characters.

more options

Odabrano rješenje

It is the second screenshot that shows the wrong encoding. I missed that that screenshot was when you switched to Western, so that is to be expected.


Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

That fixed it. I removed all Cookies.

Thanks for your help.