Showing questions for topic:

Troubleshoot/Identify Memork Usage in explicit/layout/style-sheet-cache/document-shared

We have an asp.net Blazor SPA (server side Blazor) that dynamically generates components within the page. Over time, there is a very large RAM leak under document-shared… (read more)

We have an asp.net Blazor SPA (server side Blazor) that dynamically generates components within the page. Over time, there is a very large RAM leak under document-shared that climbs until the windows are closed.

We have tried various firefox configurations to try and either disable this shared storage as well as limit but with no luck. THe memory allocation is in GB of RAM space and cannot be limited or reduced until the window itself is closed/restarted.

Research online indicates this can happen due to colocated stylesheets and how firefox wants to cache styles aggressively. Adjustments to move stylesheets does not appear to help.

What configurations can I use to help prevent/reduce this high RAM usage? This does not occur in Chrome or Edge, I cannot replicate this well under FireFox for Windows.

Open 5

Thunderbird gets unresponsive when deleting mails

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deleti… (read more)

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11

Open 3 9

perfomance issue in firefox

we are using firefox std version in more than 15000 machines in our organisation, recentlty we migrated to all machines to ESR version, but now we are getting escallation… (read more)

we are using firefox std version in more than 15000 machines in our organisation, recentlty we migrated to all machines to ESR version, but now we are getting escallation, the application working very slow and not opening sometimes

Open 1 27

Грузит ЦП

День назад установил ваш браузер и он почему-то даже в простое просто грузит ЦП до 40-50% без причины раз в пару минут начинает резко грузить на какое-то время и спадает … (read more)

День назад установил ваш браузер и он почему-то даже в простое просто грузит ЦП до 40-50% без причины раз в пару минут начинает резко грузить на какое-то время и спадает и так по кругу. В чем проблема? Стоит последняя версия соответственно

Open

I have a new laptop. My messages do not show up in the message area even though the Index shows lots of messages.

I have a new laptop and installed Thunderbird. It shows lots of messages in all the folders, but will not show any messages in the message screen. It just continues to … (read more)

I have a new laptop and installed Thunderbird. It shows lots of messages in all the folders, but will not show any messages in the message screen. It just continues to show the opening logo

Open 1

MY late husband's old Mac Mini crashed during a power outage. I can't open his TB inbox.

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help. His OS is 10.13 and his TB is 115.18.0. He … (read more)

It says that the folder is in use by some other operation. I tried a Force Quit and a restart and neither worked. Please help.

His OS is 10.13 and his TB is 115.18.0. He kept the old Mini because he was running an ancient version of Photoshop that ran a plugin that is not available for Adobe Creative Cloud.

Robert was a sculptor who did large kinetic work and much of his work is still on that computer.

I am still getting his email on my iPhone, so I don't know what is going on. Unfortunately, I haven't saved his email history on my iPhone so when someone answered a similar problem a couple of years ago, the only place that email would reside is in Robert's inbox on his Mini, which I can't open.

Many thanks for your help.

Ellen

Open 8

'Folder List' hangs with 'Please wait'.

All folders are shown ticked but they do not appear. I can view one folder at a time with Go>Folder>my account>Inbox(say). Using IMAP. Firefox 151.0.4 I don't … (read more)

All folders are shown ticked but they do not appear. I can view one folder at a time with Go>Folder>my account>Inbox(say).

Using IMAP. Firefox 151.0.4 I don't know what I could have done to cause this.

Solved 2

Why is Firefox running very slowly and causing YouTube videos to buffer constantly, even though my internet connection seems fine?

Hello Firefox Team I'm having a problem with Firefox running very slowly, especially when watching YouTube videos. Videos take a long time to load, keep buffering, and s… (read more)

Hello Firefox Team

I'm having a problem with Firefox running very slowly, especially when watching YouTube videos. Videos take a long time to load, keep buffering, and sometimes get stuck while playing. The browser also feels slow overall, not just on YouTube. My internet connection seems to be working normally. I have already tried clearing all browsing history, cookies, and cache, but the issue still persists. I'm not sure if the problem is related to Firefox settings, extensions, hardware acceleration, or possibly a hardware issue with my PC.

Open

my thunderbird client 115.18.0 (64-bit) is very sluggish with Reagan.Com Mail but seems to work much faster with gmail and proton.

When I highlight multiple messages for deletion; it can take up to a minute to respond; when I am working with gmail or proton, the deletion is immediate. When I am acc… (read more)

When I highlight multiple messages for deletion; it can take up to a minute to respond; when I am working with gmail or proton, the deletion is immediate. When I am accessing Reagan with browser, the multiple deletions are also immediate. Appears to definitely be a handoff issue. Suggestions? I use Thunderbird on 2 win11 os and 2 linix mint 2.1 machines. I only delete and store to local on one machine (win11) ver/build 23H2: 22631.6199.

Open

Thunderbird freezes for several minutes every time an operation is done while Inbox is open

Hi all, I've been using Thunderbird for eons but yesterday morning it started freezing up constantly. It freezes up ("Thunderbird is not responding") every time new email… (read more)

Hi all,

I've been using Thunderbird for eons but yesterday morning it started freezing up constantly.

It freezes up ("Thunderbird is not responding") every time new emails are received or any time I take any action while the Inbox folder is open. So, if I delete an email it freezes for a few minutes. If I do anything pretty much, it freezes up for a few minutes. Then it comes back and I can do another action, and it freezes again. This only seems to be happening when I have the Inbox open - if I go to other folders it seems to function normally.

Things I've tried without success: - Troubleshooting mode - Adding exceptions for my profile folders to Windows Defender - Compressing Inbox (and Trash and Junk) - Repairing the Inbox index

This doesn't appear to be a memory issue - right now, memory use for my entire system seems to be hovering at just over 50%. But Thunderbird is still freezing.

My Inbox folder is very large, but it's never been an issue before and nothing significant was added yesterday when it started failing.

Any suggestions appreciated!

Thanks

Solved 11 74

Latest Thunderbird works well on a Catalina computer with an SSD drive, but not on a non-SSD one

I own two computers running MacOS 10.15.7 Catalina and have Thunderbird installed on both. Until rather recently, the Thunderbird version was 140.8.1. Then I noted that i… (read more)

I own two computers running MacOS 10.15.7 Catalina and have Thunderbird installed on both. Until rather recently, the Thunderbird version was 140.8.1. Then I noted that it was impossible to send e-mails, and soon discovered that the cause was outdated server settings. They could not handle office365, so I installed Thunderbird 148.01 and changed to settings that should be able to do so. This worked very well on one of the computers, the one which has a fast (SSD) hard drive, but not on the other that has a slow (non-SSD) drive. The error message that I get with the slow computer is, surprisingly, the same as I got with the older Thunderbird. But I suspect that the real cause is some kind of timed-out process.

If any of you could explain what happens and tell me what to do, I would be very happy. Maybe I should choose a Thunderbird version somehere between 140 and 148?

Helge Malmgren

Open 1 82

I keep getting "not responding" message

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open ema… (read more)

Whenever I do anything with email I get a message "not responding" which causes a delay for a few minutes before it proceeds This occurs with almost every action Open email, delete email, browse a different folder (eg Inbox to Sent) it suddenly started happening yesterday

Open 3 1 9

Only 5 domains are looked at until Thunderbird stalls...why?

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP. When you open Thunderbird, it checks the domains you have preset. I have two. This happens immedi… (read more)

I have a Postfix/Dovecot server that hosts 10 of my domains from one IP.

When you open Thunderbird, it checks the domains you have preset. I have two. This happens immediately, especially if there is no new mail on the server. Everything works fine.

If you have other domain mailboxes open, and I have eight more, and you click the inbox on each one, Thunderbird stalls at the fifth mailbox, regardless of the inboxes' selected order.

tail -f /var/log/mail.log - confirms this.

I have reset or modified everything I can think of. My server is not throttling Dovecot.

This must be something internal to Thunderbird, possibly related to only using a specific mail server IP for all domains.

Google AI suggests assigning a unique local IP alias to each domain on my server so Thunderbird thinks it’s talking to 10 different machines. This seems extreme.

Any solutions?

Open 5 72

Abnormal App opening time - 1.5 minutes - on Mac

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with… (read more)

Hi , I am using the MacBook Pro M5 which is running with macOS Tahoe 26.5 . I have installed Thunderbird mail with version 150.0.2 . After the initial installation with only one account with few mails in the inbox I found the App opening time is abnormally high & is more than 1 minutes . I have removed the mail App few times & re installed it ( even I have re download the app from net again) , but the problem remain same .

I have removed the old folder & files from - ~/Library/Thunderbird/ , ~/Library/Application Support/Thunderbird/ , ~/Library/Caches/Thunderbird/ , org.mozilla.thunderbird from ~/Library/Preferences/. before the re installation & re started the laptop , but no improvement in results .

Also in mail setting references → Unchecked the option - Enable Global Search and Indexer Disable all Extensions and Themes under Tools → Add‑ons & Themes (No Extensions is installed) .

Just to inform that the apple mail is working fine in this laptop .

After all the above trails the results are same , the app once quit & re start - it takes around 1.5 minutes to open after which the app works normally with out any problem . Please suggest if any solution is available for this problem . Best Regards Gautam Banerjee

Open 11 36

Slow Thunderbired email retrieval in Windows 11

I have 2 Windows 11 laptops running Thunderbird. Retrieval of POP3 account email takes 10 times longer on Windows 11 as compared with Windows 7. I have 13 different email… (read more)

I have 2 Windows 11 laptops running Thunderbird. Retrieval of POP3 account email takes 10 times longer on Windows 11 as compared with Windows 7. I have 13 different email accounts. If there is nothing new to download, my windows 7 computer takes 5 seconds to check all account. Windows 11 takes 50 seconds for the same task... clunking along very much slower. I have tried many approaches to tracking down the cause of the slowness. Antivirus software (Norton 360) and various Thunderbird and system settings. Nothing makes any noticeable difference. I'm at a loss for what to try or even to finding anyone discussing the same issue. I have been using Thunderbird on at least 4 windows 7 pcs with no such issue. Both my windows laptops have the same clunky slowness. I want to move to windows 11, but this is holding me back. Is this just inherent to Windows 11? Any ideas would be appreciated. Thanks

Solved 3 56