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Host OS Failure Subject: App Freeze/Crash on Log Export – System Logcat Daemon Failure (MT6765 Platform) Device Info: MediaTek MT6765 | Android 13+ (Based on OnBackInvokedCallback logs) Package: net.thunderbird.android (com.fsck.k9)

Description When attempting to debug synchronization issues in Thunderbird for Android, the application freezes or crashes immediately upon tapping Export logs. Real-time log monitoring reveals that this is not an internal application crash, but a cascading failure triggered when Thunderbird invokes the native Android dumpstate framework on a device with severe system partition corruption. Steps to Reproduce

  1. Navigate to Settings > General settings > Debugging.
  2. Toggle on Enable debug logging and replicate the primary mail issue.
  3. Return to the Debugging menu and tap Export logs.

Expected Behavior The app packages local IMAP/POP3 commands and synchronization records into an exportable text file.

Actual Behavior

The app freezes. The underlying Android logging engine (logd) is completely dead, preventing the file generation tool from completing its routine. Diagnostic Log Excerpts The system-wide dumpstate utility explicitly fails to capture data because the device's logging directories are missing or corrupted:

logcat: Logcat read failure: No such file or directory

command 'logcat -L -b all...' failed: exit code 1

Furthermore, critical Hardware Abstraction Layers (HALs) return null pointers, suffocating UI threads when input fields are called:

Warning: Skipping "android.frameworks.displayservice... (null) 08-04 19:19:37.807 17942 17942 I InputMethodManager: invalidateInput

Developer Note

This issue is entirely environmental and not a flaw in the Thunderbird application codebase. Thunderbird successfully renders its interface (MessageHomeActivity), but when it commands the OS to compile diagnostic logs, the host device's broken firmware crashes the calling process.

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...

I am experiencing an issue where the built-in debugging features in Thunderbird for Android are not working as expected. I am trying to troubleshoot an issue, but the debugger is failing to generate or export useful information. Steps to Reproduce:Open Thunderbird for Android and navigate to Settings -> General settings -> Debugging.Toggle on Enable debug logging.Replicate the issue I am trying to troubleshoot.Return to the Debugging menu and tap Export logs.Expected Behavior:The app should successfully export a text file containing the local IMAP/POP3 commands, synchronization records, and error outputs.

contains no useful debugging .The application freezes or crashes as soon as I try to export the logs.Does anyone know if this is a known limitation of the release build, or if there is a specific configuration step I missed to get the debugger working? SpecificationsDevice Model: Samsung SM-A045MOperating System: Android 14 (API 34)Screen Resolution: 720x1465 (60.00 Hz)Available Storage: 25.28 GB free out of 64 GBBattery Level: 97%Memory & Performance StatusSystem Native Memory: 1853.59 MiB Free / 3792.47 MiB TotalApp JVM Heap: 38.51 MiB Used / 64.00 MiB Current Total (512.00 MiB Max Godbless.

Dozens of reboots every day due to video seizures only with Firefox. Tab crashes causes those I am ordered to support to LOSE WORK. After a tab crash and restore the FF interface is frozen -- no type of input from peripherals possible. This is all supposed to be solved by Monday. If I am out of luck with FF -- just tell me. That's very simple. New machines, new OS and it's worse than under the legacy systems we support after moving up from Win 7 Pro.

URL at time of crash. https://mail.yahoo.com/d/folders/1

Can get very little done in my eMail for www.att.net. Yahoo.com does also crash occasionally.

I've tried reloading my software for ATT.net, Norton.com, Dell.com and others as I went. Reload went okay, Tried several reboots. Still no luck.

So, similar to this post but I haven't downgraded, only upgraded.

OS: Windows 11 (26100.8893) Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:153.0) Gecko/20100101 Firefox/153.0

I can load it up in the morning, load all my standard tabs, then not too long into it a tab will 'crash' and require a reload. The reload then says its a dramatic crash and the whole browser needs to restart. Soft or Hard (i.e. "Exit") restarts always then ask to create a new profile on startup. This means I lose so much configuration (settings, etc) that is not in the Account Sync, meaning huge amounts of time have been wasted setting Firefox back up again every day.

When I go to about:profiles I can see all the old and new profiles (recently cleaned up all the old ones).

I do use my FF Account across various versions of Firefox (run a linux OS that still has a 14x version - need to upgrade OS to get more recent, but its a significant upgrade that had previously failed so not high on my 'want to resolve' list) - all the Windows OS's have the latest FF.

Been to various sites for diag info. I have uninstalled antivirus and tried it, no joy. I have done all the following to each folder - compess, repair, deleted old emails, etc. (I actually have rules that are to do this automatically). I have captured config info, uninstalled and installed fresh. Still have the problem. -- and finally restored so I still have email addresses, etc. etc. This problem has started for me with in the past 2 weeks.

1) ALSO note: I am running W11 home. Mozilla keeps calling this W10. I do not know what the difference is between Home and Pro, but I am planning to upgrade to PRO within 2 months (looking for a reasonable deal on the cost of the upgrade). 2) Wife's computer is W11 Pro, she does not have the problem.

When I try to manually delete all my browsing history from the browsing history icon, firefox locks up and nothing happens until I click my mouse button and I get the message box stating that Firefox is not responding and it gives me two choices, close the program or wait for firefox to respond-

- However I think it may be to do with a recent bookmark entry stored in the bookmarks bar?? The website is a national UK hardware store and it seems to open OK. I cannot be sure but I think the problem started after I added this bookmark. It is a real nuisance and I have had to switch to Edge. Please advise how I might fix the problem.

bookmark https://www.radiatoroutlet.co.uk/?gad_source=1&gad_campaignid=1488717521&gclid=EAIaIQobChMIlO36_NLelQMVopdQBh0cygqfEAAYASAAEgL9EPD_BwE

I'm running TB on Windows 11 on a Dell Desktop machine. It's a pretty basic installation with EE Cyber security, which is I think Norton. I've been using TB for a couple of years but recently it has almost stopped working. I notice from Task Manager that TB is massively leaking memory and consuming much CPU time. I don't think I have any add-ons and I only use TB for email. It's now so bad that I'm even unable to go into TB's Settings or Tools or anything else. I've tried creating an exclusion for TB profiles and TB.exe in the Norton. I've tried starting TB in troubleshoot mode but all to no avail. I have it in IMAP, Port 993, SSL/TLS for incoming mail and Port 465, SSL/TLS, Authentication Required for Outgoing mail. I'm currently often unable to even access mail previously downloaded to the local Mail folders, TB is just hanging with the bar in the lower right corner endlessly running along. Most puzzling of all, is that very occasionally is starts working again and then I dare not switch the machine off! It's become an indeterminate system. Please help, I'm nearly eighty and trying to organize my holiday, which is needs email to make bookings. Thanks in anticipation.

I am running Thunderbird on a new Windows 11 laptop. When I download new messages and try and open them my laptop locks up. Anyone else have this problem? Thanks Dave

Hello,

I've been having an issue where Firefox Android keeps crashing whenever I tap the address bar. This happens when any tabs are open (even just 1) and even when I try to open a new tab to try and avoid the crashing.

The issue is consistent and repeatable for almost a year now. Thought updates would fix it as this issue was reported before. However, even after multiple updates, clearing the cache, uninstalling and reinstalling, and disabling all extensions the issue persists.

This is also not just limited to the address bar but also happens when I try to change the search engine from the quick switch on the address bar, search my bookmarks, history and settings, and sometimes when even trying to type into a website. While typing this post I backed away, closing the keyboard, when I clicked back into the text box to type the app crashed.

The only way for me to type in an address or search for something is to close all open tabs and then type into the address bar. Even a single open tab causes the app to crash repeatedly.

Pressing and holding on an image then selecting “save image” causes Firefox to crash on iOS. I checked the permissions to photos in iOS settings. I also tried to uninstall Firefox then reinstalled, same issue. I tried clearing the cache in Firefox settings

Question is all there is, why does Firefox 153.0 x64 CRASH COMPLETELY and Windows 11 x64 "App Crash Reporting" is automatically invoked, 3 out of 4 times a simple "History - Clear History - Clear Everything" function is implemented??

Thanks,

OH1943

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As soon as I log in to the web UI Firefox vanishes. I have tried this in troubleshooting mode with the same results. I can open the same web UI in a Debian 13 Qube and it works perfectly. The FF version there is v.140.13.0esr. These are simply the default versions that come with Qubes 4.3 templates. I can also access the web UI in the original Fedora Qube with Chromium browser with no crash. I have also tried a different Fedora qube with the same failure result as the original.

I can use Chromium but would prefer a streamlined experience with just one browser. I thank all of you in advance any thoughts or suggestions. I am a long time Firefox and Mozilla user.

Have a great day. SS