Firefox Community Forum

bold text Mozilla updated my browser which I didn't request and I lost all my bookmarks. I have a Mozilla Recovery Key. Howe do I use it and will it bring back my saved bookmarks?

Hello, for quite some time I have been encountering an issue where the scaling of browser elements gets broken when I unplug my Mac from its dock/external display and then being using Firefox using the built in Retina display. This only impacts Firefox and renders Firefox completely useless until I quite Firefox and reopen it. It impacts all open Firefox windows. The attached screenshot explains it better.

Firefox 146.0 (aarch64) MacBook Pro 16-inch, 2023 macOS 15.5 (24F74)

Any ideas?

I am technically challenged in my 80s. I have always used Firefax bookmarks. Somehow I can not pull them up today. It seems they have been erased. I have an apple computer.

Hello,

I updated Firefox on Mac and was prompted to install a helper and now Firefox will not run. I've tried several times. I uninstalled Firefox and tried to reinstall but when I try it doesn't work.

Thanks.

Brian

I use Lightspeed Retail at work and it worked fine until recently. I can print labels, but if I need to print anything else, both tabs (print tab and main Lightspeed tab) stop responding. The print tab brings up the print preview popup, but gets stuck and I can't actually print. Both tabs essentially freeze and I have to close both and reopen Lightspeed in a new tab to do anything again. This has been going on for weeks, I'm not sure exactly when it started.

My bookmarks have disappeared from Firefox. No of the restore and backup commands have failed. I have tried to import bookmarks from Edge. I says that it exported them but they don't show up in Firefox. None of the restore import or backup commands will open the box that will let you select an option. I have tried uninstalling Firefox and re-installing it. Same problem. I cannot create new bookmarks either. I want to keep using Firefox, as I have used it for years but I need bookmarks. Help

Lately when I reconnect to my Mac laptop after a period of sleep, the Firefox browser windows are unresponsive. It seems to be receiving input but does not update the display. I have to quit and reopen Firefox to get it to work again. The menu works, I am able to quit, so it's not like the whole app is frozen. Plus, if I clicked on the "new tab" icon while it was unresponsive, those new tabs show up open after I quit and reopen the browser.

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating an expired car, I can't recall if the other involved such a change or just entering a card.

I am using Firefox on a mac mini M4 Pro running macOS Sequoia 15.7.2 (up to date, fully supported, but not Tahoe the recently released new version of macOS). I am running Firefox with 4 extensions -- 1 Password, Print Friendly, Raindrop.io, and Authenticator. None were being actively used during these incidents.

In both cases when I switched to Safari and opened the sites, I was able to successfully complete the CC changes and payments. So it does not appear to be related to a problem in my internet connection.

My questions are: a) has anyone had a similar experience with Firefox

     -- particularly incidents related to online financial transactions

b) if so, have you found a solution c) regardless, do you have any suggestions about the cause of the problem or changes to try

Otherwise, my experience with Firefox has been excellent and I am very happy with it, but this is obviously a frustrating and time-consuming problem.

I have reported it to Firefox -- the response was that they will look into it but that my next step should to ask "the community" here.

My thanks in advance for any help or suggestions.

Bob

I apparently did something wrong when it asked about profiles and now I lost all the data . I don't know what I did wrong but I have a brain injury and I'm very tech challenged , now I've lost passwords and everything I had been working on in the windows . Maybe I had two different accounts with 2 different emails and put the wrong one in? I'm so confused! I need my old profile that I was using. I'm using a different browser to send this . I can't even get into the Mozilla browser now.

Hello

As in the subject written, it is newly there again that when klicking on a URL-file (such as *.webloc) on the macOS desktop or somewhere in a folder, Firefox (actual 146.0.1 (aarch64)) is opening that URL and an empty browser-site behind. That one is absolutely not helpful and has always been klicked away…

Is there any adjustment possible or is it a mistake. The version before that did not happen and some years ago it did. In Safari does it work as it should (starting the browser itself opens an empty browser window; startin via a safed *.webloc opens only that URL)

Thank you for any help and all the best

Jürg

Trying to get to saved themes in Firefox Color doesn't work on some machines depending on the screen size / display. The tab next to "Custom Backgrounds" is overlaid by the huge display of the application menu. One one of my computers you can see it just below the enlarged icon, but on my laptop you can't get to it at all.

I can see it on my desktop PC - barely. On my laptop the icon overlays it completely and I can't get to saved themes. I have tried playing with zoom, but that didn't help. The default / recommended scale in Windows for two different laptops I have is 150% with resolution 1290 x 1200. If you change that to 100%, THEN you can see the saved themes, but I doubt most people would figure that out. Even at 125% I can't see it. I am attaching an example from my laptop where I changed the SCALE set to 125% (again, 150% is recommended by Windows).