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I had to log in to Thunderbird and when i did all my folders and previous emails have vanished.

Thunderbird Profiles
Mapenzi replied
Clayton Young
Clayton Young

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in there which i need. The page layout is different too as i can't delete anything. HELP

I had to log in this morning, the first time as its automatic, and when i did all my folders and emails have gone. Where are they as there is important information in there which i need. The page layout is different too as i can't delete anything. HELP

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Mapenzi
Mapenzi
  • Top 25 Contributor

Chosen Solution

Clayton Young said
The page layout is different too as i can't delete anything. HELP

Does Thunderbird now display an "Account Hub" box in its start page, as shown in my image? Otherwise, please show a screen shot of your actual Thunderbird start page.

Clayton Young
Clayton Young Question owner

Yes, that is the log on screen i used to get back in but i only used that page 10+ year ago when i first installed Firefox. I usually just get my email page. My provider also doesn't possess the last 4 years of my emails so there is more than one thing to investigate.

Modified by Clayton Young

Mapenzi
Mapenzi
  • Top 25 Contributor

We cannot help you if you don't reply to precise questions.

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