Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please tell me why my thunderbird account keeps crashing apon startup ?

  • 1 reply
  • 0 have this problem
  • 38 views
  • Last reply by Mapenzi
  • Open

labpups643
labpups643

Can you please help me ? Why does my Thunderbird email account keep crashing upon startup ? It comes up everytime and after 1 minute it crashes . I receive email but only if it is that 1 minute time frame . It just started yesterday , 3/23/2026.

Stephanie

Can you please help me ? Why does my Thunderbird email account keep crashing upon startup ? It comes up everytime and after 1 minute it crashes . I receive email but only if it is that 1 minute time frame . It just started yesterday , 3/23/2026. Stephanie

All Replies (1)

Mapenzi
Mapenzi
  • Top 10 Contributor

Does this also happen when you run Thunderbird in 'troubleshoot mode'? https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.