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Unable to send email with Hotmail but recieving is ok.

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  • Last reply by Toad-Hall

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After getting fed up with the Outlook app on windows. I decided to switch to TB. Now i can recieve my mails but can't send. I don't Use VPN and also checked if Windows Firewall is screwing things up. But those are allowed

Without the following. Unable to login to server (SMTP) smtp.office365.com with username *****@hotmail.com has failed (Translated from dutch)

These are my Settings incoming IMAP server: outlook.office365.com, 993, SSL/TLS, OAuth2 authentication, User Name = *****@hotmail.com outgoing SMTP server: smtp.office365.com, 587, STARTTLS, OAuth2 authentication, User Name = *****@hotmail.com

After getting fed up with the Outlook app on windows. I decided to switch to TB. Now i can recieve my mails but can't send. I don't Use VPN and also checked if Windows Firewall is screwing things up. But those are allowed Without the following. Unable to login to server (SMTP) smtp.office365.com with username *****@hotmail.com has failed (Translated from dutch) These are my Settings incoming IMAP server: outlook.office365.com, 993, SSL/TLS, OAuth2 authentication, User Name = *****@hotmail.com outgoing SMTP server: smtp.office365.com, 587, STARTTLS, OAuth2 authentication, User Name = *****@hotmail.com

Chosen solution

If you logon to microsoft account, it lists all the email addresses and calls them alias. How many mail accounts/email addresses are listed ? Is the problem hotmail email address set up as 'primary'?

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All Replies (9)

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damien Nieuwland, did you solve your problem?

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Wayne Mery said

damien Nieuwland, did you solve your problem?

Sadly No i went deeper in my Firewall and security settings but cant find anything that is blockin it. The wierd thing is when i set it up on my Phone it works with the same settings.

Modified by damien Nieuwland

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david said

Does this link help? https://support.microsoft.com/en-us/account-billing/manage-app-passwords-for-two-step-verification-d6dc8c6d-4bf7-4851-ad95-6d07799387e9

That is only of use for an Work or school account. Not a personal account

I get the following message of MS "You can't sign in here with a personal account. Use your work or school account instead."

Modified by damien Nieuwland

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david said

Does this link help? https://support.microsoft.com/en-us/account-billing/manage-app-passwords-for-two-step-verification-d6dc8c6d-4bf7-4851-ad95-6d07799387e9

Nope it does not. That is only for an School or Work account. Microsoft Message "You can't sign in here with a personal account. Use your work or school account instead."

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Chosen Solution

If you logon to microsoft account, it lists all the email addresses and calls them alias. How many mail accounts/email addresses are listed ? Is the problem hotmail email address set up as 'primary'?

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Toad-Hall said

If you logon to microsoft account, it lists all the email addresses and calls them alias. How many mail accounts/email addresses are listed ? Is the problem hotmail email address set up as 'primary'?

Yes that was the problem

I have 2 accounts ***@hotmail.com and ***@outlook.com.  And outlook was set as Primary. 

But all my microsoft settings are registered as Hotmail.com. ( now the hotmail is set as Primary ) I changed that several years back due to microsoft saying Hotmail will be deleted or something like that.

Modified by damien Nieuwland

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Toad-Hall said

If you logon to microsoft account, it lists all the email addresses and calls them alias. How many mail accounts/email addresses are listed ? Is the problem hotmail email address set up as 'primary'?

Yes that was the problem

I have 2 accounts ***@hotmail.com and ***@outlook.com.  And outlook was set as Primary. 

But all my microsoft settings are registered as Hotmail.com. ( now the hotmail is set as Primary ) I changed that several years back due to microsoft saying Hotmail will be deleted or something like that.

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If you also have an *@outlook.com email address in Thunderbird as a mail account, then the incoming would use the outlook.com email address, but when sending it would need to send using the smtp for the hotmail account. However, to force any replies to come back to correct mail account. Advise is this - for the mail account with email address ending outlook.com, in Account Settings, set up a 'Reply-to Address' which says to reply to the outlook email address.

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