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Thunderbird is deleting mail from my inbox

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  • Last reply by david

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Thunderbird is deleting mail from my inbox every time I download new messages. I double checked my settings and they are correct, so this should not be happening. How do I prevent it?

Thunderbird is deleting mail from my inbox every time I download new messages. I double checked my settings and they are correct, so this should not be happening. How do I prevent it?

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Click to 'account settings' pane - click the 'server settings' for that account and tick the box to leave messages on server

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There isn't an option on the account settings to change anything about the server. But I went to general setting and unchecked a box that allowed delete when getting mail, so let's see if that's the fix or not. I didn't change anything else so it's a good test.

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Is this a POP or IMAP? Knowing that will help.

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