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Thunderbird suddenly stopped accessing my att email account. Automatic set up of the account fails. (bug1978361)

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  • Last reply by sfhowes

Vince Kaye
Vince Kaye

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show the results of attempts to re-establish the account and the resulting error messages. It appears that the server settings need tweaking, since the user name and password are those I use to log in successfully to the att account with both Firefox and my iPhone. Thank you, Vince K.

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show the results of attempts to re-establish the account and the resulting error messages. It appears that the server settings need tweaking, since the user name and password are those I use to log in successfully to the att account with both Firefox and my iPhone. Thank you, Vince K.
Attached screenshots

Modified by Wayne Mery

Chosen solution

You must create a secure mail key and use that in TB in place of the account password:

https://www.att.com/support/article/dsl-high-speed/KM1010523/

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sfhowes
sfhowes
  • Top 25 Contributor

Chosen Solution

You must create a secure mail key and use that in TB in place of the account password:

https://www.att.com/support/article/dsl-high-speed/KM1010523/