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Losing some characters and images when email passed from att/yahoo to TB

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lynnegirdlestone
lynnegirdlestone
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Only in ~last two months *some* special characters and jpg images are being lost when email passed from att/Yahoo to TB. They are all present in Yahoo. Two friends using TB or Betterbird are both receiving these emails intact. My TB is set for auto update and I'm now at 128.11.1 est and there was a recent update. Problem never experienced before. What setting change could cause this? How to fix? In attached screenshot, opening quote s/b a large quote special character and image of book s/b in empty box. Thanks, Lynne

Only in ~last two months *some* special characters and jpg images are being lost when email passed from att/Yahoo to TB. They are all present in Yahoo. Two friends using TB or Betterbird are both receiving these emails intact. My TB is set for auto update and I'm now at 128.11.1 est and there was a recent update. Problem never experienced before. What setting change could cause this? How to fix? In attached screenshot, opening quote s/b a large quote special character and image of book s/b in empty box. Thanks, Lynne
Attached screenshots

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