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can't open website

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  • Last reply by zeroknight
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When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

When I put the address "https://store.google.com/product/fitbit_charge_6?hl=en-US&source=sh/x/srp/wr/m1/1&kgs=9049baa04a7bf560" into Firefox and hit return, I get no response. Literally nothing.

All Replies (2)

Any difference if you use a new tab instead of an existing tab (either Command+T for a new tab in the same window, or Command+N for a separate window)?

I ask that because, from time to time, someone reports that Firefox gets stuck on a page and can't navigate away using the address bar.

Does it still happen in Troubleshoot Mode?