Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Data loss after password reset

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by Paul

bolathan
bolathan
more options

Reset account password Firefox and lost important data. I need to restore them, I can pass verification

Reset account password Firefox and lost important data. I need to restore them, I can pass verification

Chosen solution

Hi

I am sorry, but if you have already reset your Firefox Account password, it will not be possible to recover your data.

Read this answer in context 👍 0

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Hi

I am sorry, but if you have already reset your Firefox Account password, it will not be possible to recover your data.