password import or add doesn't work
hey,
i can't import any passwords from Chrome or a .csv file everytime i got this (see attached) of course i'm connected...
and then no passwords added !
another issue, i can't creat a new password (see attached for errors)
anyone can help?
Chosen solution
Try to rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
All Replies (2)
Chosen Solution
Try to rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed.
You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> More Troubleshooting Information -> Profile Folder/Directory:
Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder - https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Thank you! it's now working !!!