Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unified Inbox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

sales196
sales196
more options

Hi,

I have set up 3 mail accounts in Thunderbird, all IMAPs. I have set the folders to show as a Unified inbox but they are not unifying and only one inbox is showing.

Could someone help me with this?

Thanks

Hi, I have set up 3 mail accounts in Thunderbird, all IMAPs. I have set the folders to show as a Unified inbox but they are not unifying and only one inbox is showing. Could someone help me with this? Thanks

Chosen solution

Try deleting the smart mailboxes folder and the virtualFolders.dat file from the profile and see if it then works properly:

https://support.mozilla.org/en-US/questions/1304356#answer-1368791

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

Try deleting the smart mailboxes folder and the virtualFolders.dat file from the profile and see if it then works properly:

https://support.mozilla.org/en-US/questions/1304356#answer-1368791