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Flash Player Check Not Working In Firefox?

  • 8 replies
  • 3 have this problem
  • 10 views
  • Last reply by Gnospen

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Hello, As of today, checking my Flash Player version on the Flash Player Help page gives me this: http://i.imgur.com/fTRMR4l.png, when it would usually tell me if my version was up to date, and what version I have.

The Shockwave Help page works just fine, and the Flash Player Help page works fine in Chrome.

I have tried resetting Firefox, updating Firefox, and using Firefox in Safe Mode, with no fix. So what's going on?

Hello, As of today, checking my Flash Player version on the Flash Player Help page gives me this: http://i.imgur.com/fTRMR4l.png, when it would usually tell me if my version was up to date, and what version I have. The Shockwave Help page works just fine, and the Flash Player Help page works fine in Chrome. I have tried resetting Firefox, updating Firefox, and using Firefox in Safe Mode, with no fix. So what's going on?

All Replies (8)

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My flash-plugin wasn't running when I got the same message. Start Flash and update that page.

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In your image it says you have 16.0.0.296 which is the current Flash 16 update as listed on https://www.adobe.com/products/flashplayer/distribution3.html

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@Gnospen 1) Except I assume my Flash Plugin is running? Youtube videos are playing, and I would think that they wouldn't do that if Flash wasn't running.

2) How would I start Flash back up?

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You allow flash to play on a page or site (adobe-not the same as Youtube. (Youtube can also play in html5). With flash start set as "ask every time" I get the same as you.

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@Gnospen Took a look at my about:addons page to see if it was set on "Ask to Activate", and it wasn't set to that. It was set on "Always Activate", as you can see here: http://i.imgur.com/tAmvj36.png

Am I looking on the correct page, or is there another page I should be looking at?

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Well, now my test on that site also show the same as yours. If you still wonder if you have the right version, test from controlpanel / flash player / advanced Check now-button There you can compare what you have to the latest.

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@Gnospen

1) So maybe it's a site or even a browser issue, then? Either way, good to know it's not just me now.

2) Ok, how would you get to that? (the controlpanel / flash player / advanced Check now-button you said to test from)

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Either you open Windows control-panel and click on flash-player. From advanced-tab you click on 'check now'-button OR https://www.adobe.com/software/flash/about/