Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My thunderbird directories are a mess ! Help !

  • 5 replies
  • 1 has this problem
  • 11 views
  • Last reply by christ1

more options

Hello, I am migrating my mails from THUNDERBIRD 24.5.0 on a WIN XP machine to the same version of THUNDERBIRD on a WIN 8 machine and I realize that my directories are quite messy, that probably make migration impossible :

On the destination machine, I copied the data under C:\Users\Michel\AppData\Roaming\

I have 3 disks on the WIN XP machine with the same directory structure : C: D: and F: with \Documents and Settings\Michel\Application Data\Thunderbird.

On C: I have the following subdirectory : \Profiles containing 2 profiles : cbr17iam.default and ur6m9rm.default. The first one contains a \Mail subdirectory with one of my mail accounts, the second one seems empy (no \mail subdirectory) The Profiles.ini file contains : [General] StartWithLastProfile=1 [Profile 0] Name=default IsRelative=1 Path=ur6km9rm.default

On D: I have the subdirectories \Profiles\cbr17iam.default\Mail and then 8 subdirectories corresponding to POP accounts, but everything looks empty (27kb under \Mail) Here there is NO Profiles.ini file.

On F: I have the subdirectories \Profiles\cbr17iam.default\Mail and then 9 subdirectories corresponding to POP accounts, that contain a lot of mails (5,4Gb under \Mail) The Profiles.ini file contains : [General] StartWithLastProfile=1 [Profile 0] Name=default IsRelative=1 Path=D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default

When checking REPAIR INFORMATION in THUNDERBIRD, the software points to ur6km9rm.default THUNDERBIRD runs fine on the WIN XP machine.

This mess is caused by past attempts to relocate my mail to a drive different from C:

I have tried to use MOZBACKUP to backup the mails on the XP machine and restore them to the WIN 9 machine under the Roaming directory , without success : no mail account appear in THUNDERBIRD. I have tried many time to copy manually the THUNDERBIRD folders from drive F: to the new machine under the Roaming directory, de-installing and installing new THUNDERBIRD and deleting THUNDERBIRD directories each time. I tried installation without running it, or with running it, I had no success. Could you help, please ? Cheers, Michel

Hello, I am migrating my mails from THUNDERBIRD 24.5.0 on a WIN XP machine to the same version of THUNDERBIRD on a WIN 8 machine and I realize that my directories are quite messy, that probably make migration impossible : On the destination machine, I copied the data under C:\Users\Michel\AppData\Roaming\ I have 3 disks on the WIN XP machine with the same directory structure : C: D: and F: with \Documents and Settings\Michel\Application Data\Thunderbird. On C: I have the following subdirectory : \Profiles containing 2 profiles : cbr17iam.default and ur6m9rm.default. The first one contains a \Mail subdirectory with one of my mail accounts, the second one seems empy (no \mail subdirectory) The Profiles.ini file contains : [General] StartWithLastProfile=1 [Profile 0] Name=default IsRelative=1 Path=ur6km9rm.default On D: I have the subdirectories \Profiles\cbr17iam.default\Mail and then 8 subdirectories corresponding to POP accounts, but everything looks empty (27kb under \Mail) Here there is NO Profiles.ini file. On F: I have the subdirectories \Profiles\cbr17iam.default\Mail and then 9 subdirectories corresponding to POP accounts, that contain a lot of mails (5,4Gb under \Mail) The Profiles.ini file contains : [General] StartWithLastProfile=1 [Profile 0] Name=default IsRelative=1 Path=D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default When checking REPAIR INFORMATION in THUNDERBIRD, the software points to ur6km9rm.default THUNDERBIRD runs fine on the WIN XP machine. This mess is caused by past attempts to relocate my mail to a drive different from C: I have tried to use MOZBACKUP to backup the mails on the XP machine and restore them to the WIN 9 machine under the Roaming directory , without success : no mail account appear in THUNDERBIRD. I have tried many time to copy manually the THUNDERBIRD folders from drive F: to the new machine under the Roaming directory, de-installing and installing new THUNDERBIRD and deleting THUNDERBIRD directories each time. I tried installation without running it, or with running it, I had no success. Could you help, please ? Cheers, Michel

All Replies (5)

more options

My thunderbird directories are a mess !

Indeed.

On the XP machine check your active profile.
Help (Alt-H) - Troubleshooting Information - Profile Folder - Open Folder

What's the path to your profile?

Check the 'Local directory' setting for all of your accounts.

Tools (Alt-T) - Options - Account Settings - Server Settings

What do you see? Please post the entire path.

more options

Hello, On the XP machine, the active profile folder is : C:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\ur6km9rm

Server settings for all acounts : 1) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.wanadoo.fr 2) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.wanadoo-1.fr 3) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.wanadoo-2.fr 4) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.wanadoo-3.fr 5) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.wanadoo-4.fr 6) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.orange.fr 7) D:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.orange-1.fr 8) C:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\pop.orange.fr LOCAL FILES : F:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\cbr17iam.default\Mail\Local Folders

I did not know it was that bad !

more options

As a first step, migrate your profile to the new machine.

On the Win 8 machine, create a new profile and copy the old one over it:

http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird#Create_a_new_profile_and_copy_the_old_one_over_it

This will move over the contents of C:\Documents and Settings\Michel\Application Data\Thunderbird\Profiles\ur6km9rm.default, and you should be able to retrieve new mail and send mail.

For the time being, set the 'Leave messages on the server' option for your POP accounts on the old machine. This ensures all mail is received also on the new machine.

We'll deal with your existing mail scattered across the various folders later.

Thinking about it, you might just start over on the new machine with a new profile, and re-create your accounts there. You can then import the existing mail from the old machine later.

Modified by christ1

more options

Hello, I have followed the instructions on the webpage you mentioned. I have restored the THUNDERBIRD directories that were located on drive F: (the one containing 3,23 Go) onto the new machine under D:\Users\Michel\AppData\Roaming\Thunderbird\Profiles\cbr17iam.default

Then I have used the profile editor to create a new profile pointing to the profile above.

It works !!!! Many thanks !!!! I got an error "Failed to load address book file ABOOK.MAB" but I still get some addresses. This is not important. Only mails from one account are missing (the one on the C: directory tree on the old machine).

For the moment, I do not download nor send mails.

I have not touched the mail account parameters (server parameters). Should I modify them to reflect the new paths ?

Modified by kidu29

more options

I don't think I can follow of what you did.