Firefox Community Forum

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Greetings and Good evening Due to restoration of windows Mozila was uninstalled on 03/06/2026 It had all history and data since 2021 Please help me to restore this. Please tell me how this can be done? Thank you Regards Himanshu Kotecha Account id himanshukotecha8@gmail.com

After Windows 11 Home's Microsoft password manager supports passkey, I have troubles with passkeys in Microsoft password manager, not Windows Hello.

1. Firefox failed to login into sites with passkeys in Microsoft password manager tied with sites.
2. After Firefox added a passkey into Microsoft password manager (at that time, no error occurs and display succeed messages), Firefox an Microsoft Edge (Chromium based) fails to login by the passkey. And this trouble continues after Edge replaces the passkey tied with the site.

So, I can't use passkeys in Microsoft password manager.

Have you heard something like this troubles?

OS: Windows 11 Home 25H2 (Japanese locale) Firefox 151.0.3 (x86_64 with Japanese locale. On second trouble, I used the latest version at the old time) Edge: 149.0.4022.52 (Official build with Japanese locale)

Hello facebook team, My personal facebook account was disabled without any reason and you have disable my account due to against "Facebook Community Standards" i know it's done by mistake. so i request you look my appeal and reopen my facebook account as soon as possible.

My account Information: Facebook Name: Alamin Hossain Maldives [Personal data removed]

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community Standards and have never engaged in any activity that violates the rules or policies. I kindly request you to review my account manually and restore my access if possible. I would be truly grateful for your assistance and support. Thank you for your time and consideration.

What have you done to Firefox ,so many issues it makes me sad that the best browser in the world has been wrecked. After 2+ decades of using this app I am not sure if I can keep using this blotted app any more. This is not a swiss army knife stop making it "MORE" and just work on making it a great browser. I'm so sad :( for what you have done to it. Uses way too much of the computers resources I might as well be mining for bitcoin with the amount of resources it is using. I know you all will not change anything and that makes me sad.

I installed Firefox Developer Edition and I am having the following issues, whenever I go to Indeed and I go to a job posting the browser opens up additional tabs without my permission or me doing so. Also the browser does the same in Canvas when I go to my course the browser automatically opens up new tabs without my permission and also me doing so. The Firefox Developer Edition browser update is Firefox Developer Edition is up to date 152.0b7 (64 bit). The following extensions are installed AdBlocker Ultimate, FoxyProxy Basic, Ghostery AdBlocker For Privacy, Malwarebytes Browser Guard, Privacy Badger, and UBlock Origin. This behavior got super annoying and I don't know how to fix it. Any help on how to fix this would be appreciated. My operating system is Windows 11.

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A former iPhone user, I now have an Android. I downloaded iSyncr so I could transfer my songs from the computer to my phone. It worked fine until I (needed to) download Firefox on this old Mac. Now I can't seem to even pull iSyncr up on the computer. The phone wants to accept the song, but the Mac won't open iSyncr. What do I do, other than get a new Mac with an updated OS! Thank you!

Bonjour, Avec le VPN je n'accède plus à ma banque en ôtant le VPN également (pas de souci avant) le message est:"verfying your browser before proceeding" voir la capture d'écran, Je n'y accède difficilement que lorsque je passe le VPN par la France. Pouvez-vous m'aider? Par avance merci. Valérie.

WHY IS THERE NO FACILITY TO ATTACH A SCREENSHOT ???? As a FF user, I need to show exactly where & how I've encountered a failure in FF, or if the failure has been caused by the website I'm seeking to access!

To the Security and Privacy Compliance Team: I am formally reporting a severe security breach affecting my account(s) and digital environment. Despite strict adherence to security protocols—including the use of two-factor authentication (2FA), non-reused/secure passwords, and active monitoring with Malwarebytes—my environment has been consistently manipulated by unauthorized automated processes. Summary of Compromise: This is not a case of user error. My environment shows clear evidence of session token hijacking and automated configuration tampering. Specifically, my sessions are being forced into unauthorized linkages (e.g., Google OAuth backdoors) that I have explicitly revoked. Technical Evidence of Interference: 1 System-Level Artifacts: My browser instances (Safari/Firefox) have been rendered non-functional (failing to load pages) for an extended period, yet these applications continue to generate "browsing history" and metadata. This metadata is fraudulent—it is machine-generated output, not user-initiated activity. 2 Unauthorized OAuth Linkages: I have documented instances where 2FA-secured accounts were bypassed through the injection of secondary identity tokens (linking to an ainsleyhenn2024@gmail.com identity I did not authorize). 3 Malwarebytes Forensic Logs: I have attached logs from Malwarebytes, which provide objective, non-tampered evidence of blocked connections and attempted malicious interference that occurred simultaneously with the "bizarre" browser behavior I have witnessed. 4 Credential Bypassing: The behavior observed indicates a bypass of standard authentication flows. This suggests either a compromise of the authentication delivery service (the "Mail app" shell hijacking) or the deployment of a corrupted/compromised version of your software. Formal Request for Forensic Audit: The persistence of this activity suggests a systemic flaw or a compromised session pipeline. I request a Session Token Audit to identify:

The specific IP addresses and device fingerprints that initiated the unauthorized linkage of the Gmail identity to my account.
The OAuth scope granted during these automated handshakes.

Offer of Facilitation: I am documenting these issues in detail and have retained all relevant diagnostic logs. I am prepared to share these logs to facilitate a forensic examination, provided this inquiry is escalated to your Security or Data Integrity team. I am seeking a resolution that addresses the systemic failure to protect my data and ensures my account integrity is restored to a trusted state. Please advise on the secure channel for submitting this technical evidence for a full forensic review.