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Cannot view photo attachments correctly in yahoo mail

  • 1 (رد واحد)
  • 1 has this problem
  • 16 views
  • آخر ردّ كتبه cor-el

rburkey
rburkey
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Normally when I view a photo attachment in Yahoo Mail, the attachment pops up in a separate window and the screen behind it greys out. After view the photo, I click on the x in the upper right hand corner, the popup window closes and the screen where all my email is listed becomes accessible again. Now, after the update, after I close the pop up window the screen remains greyed out and I cannot access it without using my back arrow key and re-entering my email. Any ideas?

Normally when I view a photo attachment in Yahoo Mail, the attachment pops up in a separate window and the screen behind it greys out. After view the photo, I click on the x in the upper right hand corner, the popup window closes and the screen where all my email is listed becomes accessible again. Now, after the update, after I close the pop up window the screen remains greyed out and I cannot access it without using my back arrow key and re-entering my email. Any ideas?

All Replies (1)

cor-el
cor-el
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).