* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies" Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] ---- Do a malware check with a few malware scan programs.<br /> You need to use all programs because each detects different malware.<br /> Make sure that you update each program to get the latest version of the database before doing a scan. * http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware * http://www.superantispyware.com/ - SuperAntispyware * http://www.safer-networking.org/en/index.html - Spybot Search & Destroy * http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free * http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]