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I am unable to ask question

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 64 views
  • آخر ردّ كتبه Aussie Grandpa
  • Open

Brian
Brian

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

All Replies (2)

zaza
zaza

Hello!

Are you using the NordVPN desktop app or the NordVPN extension? And when it fails to start, does it show any error message?

One thing that i suggest doing is disabling "DNS over HTTPS". Sometimes Firefox updates change how DNS is handled, which can conflict with VPNs. 1. Click the menu button and then settings. 2. Go to the privacy & security tab and find the DNS over HTTPS section 3. Make sure it's off and restart firefox.

Aussie Grandpa
Aussie Grandpa

Hi zaza. The DNS over HTTPS fix did not work for me. If my NordVPN is running, V149 takes over 30secs to fully load. I've turned every setting for Nord off and on and V149 is still slow to start. V149 starts up quick if Nord is off and I had no issues with FF before V149. Cheers

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