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  • آخر ردّ كتبه zaza

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

All Replies (1)

Hello!

Are you using the NordVPN desktop app or the NordVPN extension? And when it fails to start, does it show any error message?

One thing that i suggest doing is disabling "DNS over HTTPS". Sometimes Firefox updates change how DNS is handled, which can conflict with VPNs. 1. Click the menu button and then settings. 2. Go to the privacy & security tab and find the DNS over HTTPS section 3. Make sure it's off and restart firefox.

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