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delete a extension that wont let me delete it

  • 1 (رد واحد)
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  • 57 views
  • آخر ردّ كتبه cor-el
  • المُؤرشفة

marc james
marc james

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

Try to remove the extension in Troubleshoot Mode.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window