I have just reinstalled windows and then Firefox. If I click settings then a menu item it just freezes.
I have uninstalled and reinstalled.
Using Windows 11 Pro 22H2.
All Replies (12)
No still the same.
Try rebooting in Windows Safe Mode with networking enabled.
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
Rebooting in safe mode the problem was still there.
Re creating a new profile. I have totally uninstalled with revo including all the bits left over and reinstalled.
Wouldn't that be as good as a new profile? I have no settings I wish to keep as I'm just reinstalling after aa windows reinstall.
Anything in the Windows Event Viewer log ?
What version of Firefox does this happen with?
Are you able to visit about:third-party in the address bar and disable third-party modules?
1 3rd part module: mdnsNSP.dll
Version 120.0.1 64bit
I have just noticed it only freezes when I go to settings>bookmarks
Try installing Firefox from the Microsoft Store and see if it behaves any differently.
Run the System File Checker tool: