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PLEASE HELP ASAP - CANNOT CONNECT TO GOOGLE OR GMAIL!!!

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What is going on?

After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!!

FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome.

Very unhappy with this

I am using a MacBook Pro and latest version of FIrefox 100.0

PLEASE HELP ASAP!!!!!

What is going on? After doing a reset to try and get rid of the yahoo redirect malware attached to the Firefox browser, now I cannot access google search engine within firefox, or my gmail email account. I get the error messages attached below. I have spent hours looking on your support pages and tried all ways and NOTHING WORKS!!!! FIrefox has been my default browser for years but if you cannot fix this very annoying and frustrating bug, I will be forced to your Chrome. Very unhappy with this I am using a MacBook Pro and latest version of FIrefox 100.0 PLEASE HELP ASAP!!!!!
Attached screenshots

الحل المُختار

I don't know what happened but an hour later it was all back up and running. When refreshed the page both google and gmail came back fine. must have been a glitch or bug with FIrefox. Very painful and frustrating.

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All Replies (5)

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I think you first want to clean the malware infection before going on the internet. Use Chrome or Safari and look up how to remove the malware first. When malware redirects this is a Infection and you need to clean this out.

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Google and Firefox have been having issues of late. Check out: https://support.mozilla.org/en-US/questions/1376747#answer-1504303

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الحل المُختار

I don't know what happened but an hour later it was all back up and running. When refreshed the page both google and gmail came back fine. must have been a glitch or bug with FIrefox. Very painful and frustrating.

Modified by nz.jason.duncan

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Or Google did the fixing.

As long as the problem is gone.

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If it was a google issue then Firefox should show on the page as such. Not the error message I got. Very misleading from Firefox. Not a good way to keep loyal users. But yes, the error is gone so that's the main thing.

Modified by nz.jason.duncan