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Can't find how to scan QR code when trying to add my Android phone to Firefox

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 54 views
  • آخر ردّ كتبه cor-el

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I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device". • If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the '''menu''', tap '''Settings '''and select '''Turn on Sync'''. • Scan this code: There is no '''Turn on Sync''' option in the '''Settings''' menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty. I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a '''Turn on Sync''' option in '''Settings''', and I just overlooked it, please explain step-by-step where I can find it. If there really is no '''Turn on Sync''' option, please provide an alternate method of adding my Android phone. Thanks.

All Replies (2)

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Did you read this:

How to set up Firefox Sync in Firefox for Android https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android

You don't give links to what you tried so no one is going to to know what your referring to.

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I think that the QR code is meant to install Firefox on a mobile device. If Firefox is already installed then you only need to connect to the Firefox Account using the email and password with no need to scan a QR code.