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Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around.,

  • 9 ردود
  • 1 has this problem
  • 17 views
  • آخر ردّ كتبه FredMcD

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Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around. It was working normally yesterday, and now it doesn't. I'm trying to write using a pen on D2L's Brightspace, and now the pen just drags the page about. Doesn't do that with the mouse, but one can't write with a mouse. Microsoft Ink setting is set to use let me use a pen as a mouse, just as it was yesterday, but now Firefox is absolutely useless in this regard.

I can't get my work done.

Firefox upgraded to 97 overnight and now using a pen in the browser just drags the page around. It was working normally yesterday, and now it doesn't. I'm trying to write using a pen on D2L's Brightspace, and now the pen just drags the page about. Doesn't do that with the mouse, but one can't write with a mouse. Microsoft Ink setting is set to use let me use a pen as a mouse, just as it was yesterday, but now Firefox is absolutely useless in this regard. I can't get my work done.

All Replies (9)

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This is a recent problem;

jscher2000 said

Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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I can't imagine how that's related. Now I've tried to roll back to 96 and woe is me, everything I had done to make Firefox work the way I like it is gone. And I have to set it up to stop autoupdating ....

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As I said, I had just updated to 97 and then the pen tool stopped working in Forefox properly.

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Why did you roll back? Did that fix your problem?

Note: Some Firefox versions are not backward compatible.

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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I rolled back to Firefox96, lost all my bookmarks and browser history, but now using a pen tablet in Firefox to grade assignments in D2L's Brightspace works again. In FF97 the page was getting dragged about as I tried to write / draw. Behaviour is normal again in FF96.

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Wish I had known that was needed & possible. I mean the "Note: The Refresh Firefox feature creates an Old Firefox Data ..." feature. Eff.

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oh crud, found copied old profile data over, trying to start FF just gives the "You've launched an older version of Firefox" and the option are quit or create a new profile. what the heck.

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Oh phew. Found the "-allow-downgrade" option. Thank you.

FF97 sucks btw.

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So far, the biggest complaint has been Webroot.