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Audio doesn't work on Firefox

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I got a new computer recently, and the audio doesn't work on Firefox. Videos play normally, there's just no sound. I initially thought it was the computer, but when I tried on another browser, the audio worked fine. After searching for answers, I downloaded Adobe Flash and made sure it was listed in my Add-ons, but still no sound.

Help?!

الحل المُختار

For anyone else with this issue, the Volume Mixer on my computer had Firefox on mute. Here's directions! https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds

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I tried all the suggestions on this page: https://support.mozilla.org/en-US/questions/1200717, unchecking "Use hardware acceleration," making sure my drivers were updated, and Refreshed Firefox. Still no audio on any website on Firefox.

Helpful?

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Does this also affect audio (mp3) files you play with the HTML5 media player ?

Are there media (audio) related messages in the Web console or Browser Console ?

Helpful?

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الحل المُختار

For anyone else with this issue, the Volume Mixer on my computer had Firefox on mute. Here's directions! https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-sounds

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.