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Firefox crashes

  • 8 replies
  • 1 has this problem
  • 67 views
  • آخر ردّ كتبه claelea

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Hi Firefox has many crashes, several times a day, on every tabs opened, sometimes only one tab, sometimes all. Tabs are open on facebook, forums, videos, a don't see a recurrent scheme, it happens at any moment, even if I have only one tab open on serveral ones... I tried to start safe mode, doesn't change anything. My device is a recent intel NUC core I3, with 8 GO RAM. My OS is Solus, everything is correctly updated (Solus and firefox)

Last crash report : Firefox 69.0.2 Crash Report [@ firefox@0x1f2ee ] ID: 956dce02-3017-4016-b408-de15e0191009

Many thanks for your help

All Replies (8)

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Product Firefox Release Channel release Version 69.0.2 Build ID 20191004055048 (2019-10-04) Buildhub data OS Linux OS Version 0.0.0 Linux 5.2.18-129.current #1 SMP PREEMPT Wed Oct 2 15:39:50 UTC 2019 x86_64

bp-956dce02-3017-4016-b408-de15e0191009 Signature: firefox@0x1f2ee

Uptime 42 seconds

Crash Reason SIGSEGV /SEGV_MAPERR

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Did you get your browser from Linux or Mozilla?

Install Firefox from; Download Firefox For All languages And Systems {web link}

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I got my browser from linux Many thanks, I'll try this, hope it will fix the problem.

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Hi again many crashes, despite the new installation, around 30 since this morning.

Here is the last one, inf anyone could help : ID: 7b79f5cc-edf2-41f3-81c0-18b8d0191011 Signature: js::TenuringTracer::moveToTenured

Many thanks

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Hi

I came back home after a journey, I stil have many many MANY crashes.

Do you think that uninstall/reinstall completely firefox will help to fix the problem ?

Thanks

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Product Firefox Release Channel release Version 69.0.2

bp-7b79f5cc-edf2-41f3-81c0-18b8d0191011 Signature: js::TenuringTracer::moveToTenured

This is for Sumo's Related Bugs Note: Bugzilla.mozilla.org is offline

1577309

1577303

1197183

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claelea said

Do you think that uninstall/reinstall completely firefox will help to fix the problem ?

Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.


Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

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Many thanks I'll try this tomorrow