Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

authentication failed messsage when trying to access e yahoo mail

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه WestEnd

more options

Tried to get into yahoo mail. Get the following error message when trying to access password:

SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider.

What gives?

Tried to get into yahoo mail. Get the following error message when trying to access password: SAML 2/0 authentication failed. followed by a long e-mail address followed by; Error details FBTSML.21.5E The name identifier policy in the authentication request could not be met by this identity provider. What gives?

All Replies (1)

more options

You should contact yahoo email support about this since this isn't a firefox end user help support to fix another email provider login issue. Otherwise sounds like there is a certificate issue and that would be something yahoo needs to fix.