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No verification email from Firefox Sync

Posted

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Chosen solution

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.

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Additional System Details

Installed Plug-ins

  • Version 5.41.3.0
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

dario.be 4 solutions 42 answers

Are you sure that you have entered the correct email adress? Try to send another confirmation email. How do I set up Sync on my computer?

Report back if any of these methods worked.

Are you sure that you have entered the correct email adress? Try to send another confirmation email. ''[[How do I set up Sync on my computer?]]'' Report back if any of these methods worked.

Modified by dario.be

Question owner

Hi dario. The email address is correct. I have requested verification email many times. I have tried clicking the "Verify Email" button as well as "Forget this Email" and then signing back on. I never receive a message from Mozilla.

Hi dario. The email address is correct. I have requested verification email many times. I have tried clicking the "Verify Email" button as well as "Forget this Email" and then signing back on. I never receive a message from Mozilla.

Question owner

I have also tried signing in at:

https://www.mozilla.org/en-US/firefox/accounts/

and it makes no difference.

I have also tried signing in at: https://www.mozilla.org/en-US/firefox/accounts/ and it makes no difference.

Question owner

Could anyone help me? I can't use Firefox until I get everything back into the browser. I cannot believe this is happening. I even tried a new Firefox profile.

Could anyone help me? I can't use Firefox until I get everything back into the browser. I cannot believe this is happening. I even tried a new Firefox profile.

Chosen Solution

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.

I want to mention that I ended up dumping Firefox Sync and moved to Xmarks, a free sync service provided by LastPass. Dealing with this verification mess was an appalling experience and unbelievable that it's happening in the year 2017.