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Browsing history gone after last Firefox update - how to restore?

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The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is way more important to me)?

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is way more important to me)?

Additional System Details

Installed Plug-ins

  • Foxit Reader Plug-In For Firefox and Netscape
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Microsoft Lync Web App Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 23.0 r0
  • 5.1.50901.0
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers
Look on your desktop. Do you see a folder called; '''Old Firefox?''' '''https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile''' '''https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles'''

Question owner

No, there's nothing by that name on my desktop, so the past fixes suggested here on the forum don't seem to apply.

No, there's nothing by that name on my desktop, so the past fixes suggested here on the forum don't seem to apply.
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

How many profiles should be on your computer?

Type about:profiles<enter> in the address bar. How many profiles are listed?


These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

How many profiles should be on your computer? Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? --------------- These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences

Question owner

Thanks... there's just one profile (Profile: default), with the top entry underneath the header saying "Default Profile: no." The Profiles page also gives me two options: Restart with add-ons disabled or Restart normally.

Thanks... there's just one profile (Profile: default), with the top entry underneath the header saying "Default Profile: no." The Profiles page also gives me two options: Restart with add-ons disabled or Restart normally.
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

'''[https://addons.mozilla.org/en-US/firefox/addon/places-maintenance/ Places Maintenance]''' {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox. Open the Add-ons Manager. Locate the add-on and press the '''Options''' button. Then follow the directions.

Question owner

Did this, thanks, but history and bookmarks are still gone. Anything else I can do?

Did this, thanks, but history and bookmarks are still gone. Anything else I can do?
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

Is it just history, or is there a problem with the bookmarks?

History and cookies can be removed or not recorded several ways;

  • 1) Running Firefox in Private Mode (nothing is recorded)
  • 2) Privacy settings; (Type about:preferences#privacy<enter> in the address bar.)
  • 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone.
  • 4) Mal-ware.
Is it just history, or is there a problem with the bookmarks? History and cookies can be removed or not recorded several ways; * 1) Running Firefox in Private Mode (nothing is recorded) * 2) Privacy settings; (Type '''about:preferences#privacy'''<enter> in the address bar.) * 3) Many disk cleaners and anti-virus type programs can remove data from browsers. Open their settings and have them leave the browsers alone. * 4) Mal-ware.

Question owner

No, it's both history and bookmarks. I've checked all the other issues, and have done a full security scan, so the possibilities you named seemed to be ruled out. It's starting to look like I'm not getting my lost data back :( Thanks for your efforts, though -- I appreciate it!

No, it's both history and bookmarks. I've checked all the other issues, and have done a full security scan, so the possibilities you named seemed to be ruled out. It's starting to look like I'm not getting my lost data back :( Thanks for your efforts, though -- I appreciate it!
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile.

Look for this file: places.sqlite : History and Bookmarks. What is the size of the file?


Restore Bookmark Backups

To open the Bookmarks Manager, press the Alt or F10 key bring up the tool bar, and select Bookmarks. Hot key is <Control>(Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTHya0JmicnYWg4V4g==.jsonlz4 In this example; 2016-06-29 = date created, 1424 = number of entries.

Type '''about:support''' in the address bar and press enter. Under the page logo on the left side, you will see '''Application Basics.''' Under this find '''Profile Folder.''' To its right press the button '''Show Folder.''' This will open your file browser to the current Firefox profile. Look for this file: '''places.sqlite''' : History and Bookmarks. What is the size of the file? ---------------- Restore Bookmark Backups To open the '''Bookmarks Manager,''' press the '''Alt''' or '''F10''' key bring up the tool bar, and select '''Bookmarks.''' Hot key is '''<Control>''(Mac=<Command>)'' <Shift> B.''' Once the window is open, at the top of the page, press the button labeled '''Import and Backup.''' Select '''Restore.''' From the list, pick the file you want and click it. The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTHya0JmicnYWg4V4g==.jsonlz4 In this example; 2016-06-29 = date created, 1424 = number of entries.

Question owner

Thanks! places.sqlite is 10,240KB (probably what I've accumulated in new history since last one crashed). There's also a places.sqlite.corrupt -- which I suspect is my old history -- that's 71,680KB.

Haven't tried restoring bookmark backups yet, but will attempt that next.

Thanks! places.sqlite is 10,240KB (probably what I've accumulated in new history since last one crashed). There's also a places.sqlite.corrupt -- which I suspect is my old history -- that's 71,680KB. Haven't tried restoring bookmark backups yet, but will attempt that next.
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

ebishirl said

There's also a places.sqlite.corrupt -- which I suspect is my old history

COPY this file to a safe location. You may be able to recover the information. I called for more help.

''ebishirl [[#answer-938717|said]]'' <blockquote> There's also a places.sqlite.corrupt -- which I suspect is my old history </blockquote> '''COPY''' this file to a safe location. You may be able to recover the information. I called for more help.
sherdil.me 0 solutions 6 answers

FredMcD said

How many profiles should be on your computer? Type about:profiles<enter> in the address bar. How many profiles are listed?

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

How can I avoid being in ebishirl like situation?

Please have a look at my question: https://support.mozilla.org/en-US/questions/1152310

''FredMcD [[#answer-935987|said]]'' <blockquote> How many profiles should be on your computer? Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? --------------- These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences </blockquote> How can I avoid being in ebishirl like situation? Please have a look at my question: https://support.mozilla.org/en-US/questions/1152310
FredMcD
  • Top 10 Contributor
4258 solutions 59615 answers

sherdil.me There are several responses to your question. If they don't work for you, just say so on your question.

'''sherdil.me''' There are several responses to your question. If they don't work for you, just say so on your question.