X
Tap here to go to the mobile version of the site.

منتدى الدعم

YouTube pages not loading completely

Posted

Last week, YouTube pages started not loading completely. In fact, ONLY the active video loads--no description, no comments, no queue of other videos to pick from. If I link to YouTube from an embedded video on another site, the whole page loads, but if I click on a new video after watching that one, the old page data stays there. If I dump all my cookies, the first page will load completely, but once I sign in to my account the next page goes back to video only. And I can pull up the menu in my account, but no matter what I click in it, nothing happens. Updating Flash didn't do squat.

Last week, YouTube pages started not loading completely. In fact, ONLY the active video loads--no description, no comments, no queue of other videos to pick from. If I link to YouTube from an embedded video on another site, the whole page loads, but if I click on a new video after watching that one, the old page data stays there. If I dump all my cookies, the first page will load completely, but once I sign in to my account the next page goes back to video only. And I can pull up the menu in my account, but no matter what I click in it, nothing happens. Updating Flash didn't do squat.

Additional System Details

Installed Plug-ins

  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Shockwave Flash 23.0 r0
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

guigs 1072 solutions 11697 answers

Helpful Reply

Thank you for your question. Please try to disable Flash to see if it's the player. This will load the HTML player. Also check if you are logged into YouTube between different pages of the site you click through. I'd so, clear the cookies of the site. This can be done from the control center. This is the exclamation icon in the url bar, in the window that opens click on Permission > cookies, Click clear all cookies. Then reload the site.

Please post back with your results.

Thank you for your question. Please try to disable Flash to see if it's the player. This will load the HTML player. Also check if you are logged into YouTube between different pages of the site you click through. I'd so, clear the cookies of the site. This can be done from the control center. This is the exclamation icon in the url bar, in the window that opens click on Permission > cookies, Click clear all cookies. Then reload the site. Please post back with your results.

Question owner

Like I said, I cleared all the cookies and that only worked for the first page load. I finally stumbled onto a page that let me link to the "classic" YouTube and that works. Since I'm not sure exactly which page that was, I'm hesitant to go back to the "new" YouTube to try blocking Flash. (And considering the video itself was the only part of the page that WAS working--more or less--I doubt Flash would be the culprit. Especially seeing as the issue occurred before and after I upgraded Flash.)

Like I said, I ''cleared all the cookies and that only worked for the first page load.'' I finally stumbled onto a page that let me link to the "classic" YouTube and that works. Since I'm not sure exactly which page that was, I'm hesitant to go back to the "new" YouTube to try blocking Flash. (And considering the video itself was the only part of the page that WAS working--more or less--I doubt Flash would be the culprit. Especially seeing as the issue occurred before and after I upgraded Flash.)
David Walczysko 6 solutions 105 answers

Hello,

have you tried installing?

Best regards, David-Walczysko Volunteer supporter

Hello, have you tried installing? Best regards, David-Walczysko Volunteer supporter

Question owner

Installing WHAT?

Installing WHAT?
David Walczysko 6 solutions 105 answers

Hello,

have you tried reinstall the browser?

Best regards, David-Walczysko Volunteer supporter

Hello, have you tried reinstall the browser? Best regards, David-Walczysko Volunteer supporter

Question owner

Well, I updated it after the problem started. Flash, too. Why they bothered with updates is beyond me, because there was no observable difference with either of them.

Well, I updated it after the problem started. Flash, too. Why they bothered with updates is beyond me, because there was no observable difference with either of them.
David Walczysko 6 solutions 105 answers

Helpful Reply

Hello,

can you send me screenshots of the problem? Thank you for understand.

Best regards, David-Walczysko Volunteer supporter

Hello, can you send me screenshots of the problem? Thank you for understand. Best regards, David-Walczysko Volunteer supporter