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when i go to tools, options security tab I have no junk icon

Posted

I am trying to stop spam emails and trying to access junk settings

I am trying to stop spam emails and trying to access junk settings

Chosen solution

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

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Installed Plug-ins

  • Google Update
  • Shockwave Flash 18.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.12
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 5.1.30214.0
  • Next Generation Java Plug-in 10.9.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

Scribe 733 solutions 3484 answers

Hi, to control spam, you need to look at the settings within your email program, and not in Firefox.

Incidentally, you are using a very old version of Firefox which for security reasons should be updated - the latest is 40.0.3 and you are using 29. See Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

Hi, to control spam, you need to look at the settings within your email program, and not in Firefox. Incidentally, you are using a very old version of Firefox which for security reasons should be updated - the latest is 40.0.3 and you are using 29. See [[Update Firefox to the latest version]]. ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''
FredMcD
  • Top 10 Contributor
4274 solutions 59943 answers

Chosen Solution

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

Some e-mail provider have user controlled filters for incoming mail. Check with your support.
James
  • Top 25 Contributor
  • Moderator
1603 solutions 11348 answers

Firefox is a web browser and not a email client as to why you do not see a Junk section in Options/Preferences on Firefox.

Firefox is a web browser and not a email client as to why you do not see a Junk section in Options/Preferences on Firefox.