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dead video in firefox 37

  • 3 ردود
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  • آخر ردّ كتبه Devildoll
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peterfabian
peterfabian

a friend's browser got upgraded to v. 37 yesterday, since then youtube videos do not work. we just see a blank screen, no video, no audio. any ideas on how to fix it?

a friend's browser got upgraded to v. 37 yesterday, since then youtube videos do not work. we just see a blank screen, no video, no audio. any ideas on how to fix it?

All Replies (3)

philipp
philipp
  • Moderator

hello, in case your friend is running a windows N or KN version of windows (without media player built-in), please refer to this article: Fix video and audio problems on Firefox for Windows N editions

cor-el
cor-el
  • Moderator
  • Top 10 Contributor

You can try to switch to the default Shockwave Flash based player.

Devildoll
Devildoll

I have the same issue, but i found a solution.

If you go into about:config ( type about:config ) into the adress field.

and then search for media.mediasource.enabled which should be set to true in V37.

Set it to false instead, this made my youtube html5 player work again.

Modified by Devildoll