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firefox does not work with yahoo mail, why ???

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for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix???

for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix???

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  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17 FBSMTWB

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guigs 1072 solutions 11697 answers

Hi ralphieboy, Thank you for your question, I understand that this can be very frustrating when trying to access your mail on yahoo. Currently, Yahoo does not seem to support your installed version of Firefox.

Please update to the most recent version of Firefox for the best experience with the modern web.

If you have any questions about updating please see: Update Firefox to the latest release

Hi ralphieboy, Thank you for your question, I understand that this can be very frustrating when trying to access your mail on yahoo. Currently, Yahoo does not seem to support your installed version of Firefox. Please update to the most recent version of Firefox for the best experience with the modern web. If you have any questions about updating please see: [[Update Firefox to the latest version]]

Question owner

I have the latest version and it still doesn't work!! Yahoo says its outdated but we know its not!!

I have the latest version and it still doesn't work!! Yahoo says its outdated but we know its not!!
Tyler Downer
  • Top 25 Contributor
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1528 solutions 10652 answers

Calm down, we will help you get this figured out.

Please follow the steps at Websites say that Firefox is outdated or incompatible even though it's the latest version

Calm down, we will help you get this figured out. Please follow the steps at [[Websites say that Firefox is outdated or incompatible even though it's the latest version]]
the-edmeister
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5395 solutions 40083 answers

You have or had an add-on installed - FBSMTWB (Fast Browser Search) - that locked your browser version identification at 3.6.17.

See - Firefox is showing the wrong User Agent - to reset it.

Mac OS X 10.5 is an old version. https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-x-10-5 If your hardware is compatible with 10.6 or newer, probably best to update your operating system so that you can use the latest versions of Firefox. Otherwise, Firefox 16 is the last version of Firefox that works with Mac OS X 10.5 (Leopard) on an Intel-based Mac.

You have or had an add-on installed - FBSMTWB (Fast Browser Search) - that locked your browser version identification at 3.6.17. See - [https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible#w_firefox-is-showing-the-wrong-user-agent Firefox is showing the wrong User Agent] - to reset it. Mac OS X 10.5 is an old version. https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-x-10-5 If your hardware is compatible with 10.6 or newer, probably best to update your operating system so that you can use the latest versions of Firefox. Otherwise, Firefox 16 is the last version of Firefox that works with Mac OS X 10.5 (Leopard) on an Intel-based Mac.
cor-el
  • Top 10 Contributor
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17407 solutions 157253 answers

That the forum sees your OS as Mac OS X 10.5 is likely also caused by the user agent because you wouldn't be able to install Flash 15.0 on the Mac OS X version.

  • Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17 FBSMTWB

You can reset the general.useragent.override on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

That the forum sees your OS as Mac OS X 10.5 is likely also caused by the user agent because you wouldn't be able to install Flash 15.0 on the Mac OS X version. *Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17 FBSMTWB You can reset the <b>general.useragent.override</b> on the <b>about:config</b> page. You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config
Juanaquena 3 solutions 13 answers

ralphieboy said

for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix???

I have had the problem of Yahoo! mail freezing (my computer freezing) with Firefox right after I boot up my computer and sign into my Yahoo! mail account. I have to either shut down my computer or use Control + Alt and press Delete to eventually bring up the Task Manager option. Then, once the choice for Task Manager comes up, I can click on cancel and Yahoo! mail and my computer have "un-frozen." I have followed all the recommendations for updating Firefox, clearing caches, checking if an Add-On is the problem, etc., as well as all the recommendations on Yahoo! help pages. Nothing has improved the situation to date. Firefox info says the problem is with Yahoo! Yahoo! says it is a browser problem. I just want the problem to be fixed.

''ralphieboy [[#question-1022015|said]]'' <blockquote> for some reason firefox does not work with the new Email window on yahoo.com All the other browsers work with yahoo mail just fine!! Are you working on a fix??? </blockquote> I have had the problem of Yahoo! mail freezing (my computer freezing) with Firefox right after I boot up my computer and sign into my Yahoo! mail account. I have to either shut down my computer or use Control + Alt and press Delete to eventually bring up the Task Manager option. Then, once the choice for Task Manager comes up, I can click on cancel and Yahoo! mail and my computer have "un-frozen." I have followed all the recommendations for updating Firefox, clearing caches, checking if an Add-On is the problem, etc., as well as all the recommendations on Yahoo! help pages. Nothing has improved the situation to date. Firefox info says the problem is with Yahoo! Yahoo! says it is a browser problem. I just want the problem to be fixed.
the-edmeister
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5395 solutions 40083 answers

Juanaquena,

Please start your own questions thread here: https://support.mozilla.org/en-US/questions/new

Juanaquena, Please start your own questions thread here: https://support.mozilla.org/en-US/questions/new