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I am blocked when i try to get my gmail e-mail and when I want to go to youtube

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  • آخر ردّ كتبه Luis M Ferrero

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I am told that it's possible that someone is trying to impersonate google and that anything related to google or youtube is being blocked for security purposes. I've been told, also, that someone may have pirated a password and is using access to my computer to download software and/or music and such. I've gone to my anti-virus to find where the problem lies and was unable to do a complete scan.

I am told that it's possible that someone is trying to impersonate google and that anything related to google or youtube is being blocked for security purposes. I've been told, also, that someone may have pirated a password and is using access to my computer to download software and/or music and such. I've gone to my anti-virus to find where the problem lies and was unable to do a complete scan.

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Hola:

La opción "Restablecer Firefox" puede resultar muy útil para solucionar diferentes problemas. Esta característica te permite restablecer Firefox a su estado de fábrica guardando la información esencial.

{note}Nota: Como consecuencia, perderás todas las extensiones que tengas instaladas y algunas de tus preferencias.{/note}

  • Las páginas web que tengas abiertas no se guardarán en las versiones anteriores a la versión 25 de Firefox.

Para restablecer Firefox, haz lo siguiente:

  1. Ve a Firefox > Ayuda > Información para solucionar problemas.
  2. Haz clic en el botón "Restablecer Firefox".
  3. Firefox se cerrará y restablecerá. Una vez hecho esto, aparecerá una ventana con toda la información que se ha importado. Haz clic en Finalizar.
  4. Firefox se volverá a abrir con todas las opciones de fábrica.

Para obtener más información, consulta el artículo Refresh Firefox - reset add-ons and settings.

¿Se ha solucionado tu problema? ¡Informános y mándanos tus comentarios!

Gracias.