Alle produkte Community Forum

Hi,

I just had to reinstall Windows 11 on my desktop computer because Windows Update would not update anything. It would start to install the update and upon the first reboot, it would fail with 0xc000021a and would back out the update. I tried updating Windows while keeping my data and it would fail at the first reboot with the same code.

I made note of where Thunderbird stored the profile (C:\Users\rayli\AppData\Roaming\Thunderbird\Profiles\pghy27s4.default, and C:\Users\rayli\AppData\Local\Thunderbird\Profiles\pghy27s4.default).

Prior to starting the wipe and reload installation I made a System Backup (using EaseUS ToDo Backup Home) of my boot drive (all 4 partitions). After the new copy of Windows was running I used the backup program to restore the above 2 files to the original location.

I then downloaded and installed the latest Thunderbird from the website and before I launched it the first time, I launched the Profile Manager from Terminal (Admin) and my old (restored profile) was not listed. I shut down the Profile Manger, launched Thunderbird, and proceeded to add my Comcast email account and my Gmail account.

What I need help with is recovering the 2 address books from the old profile and a folder where I save emails to.

The current profile is stored in "C:\Users\rayli\AppData\Roaming\Thunderbird\Profiles\9nfxwsrx.default-release". The profile containing the info I need is in the same folder and is named "pghy27s4.default". I added a screenshot of the folder.

Note that I also have an SSD that I cloned my old system to, which I can install in my computer and boot from. My system has a second SSD (it is D:) that contains a lot of my data, so I can copy whatever I need to it.

With a previous Windows 11 reinstall-in-place attempt, I had used the Export function of Thunderbird to backup the profile. After updating Windows 11 I installed the latest Thuderbird and tried the Import function but it failed before completing the Import, so I did not Export this time.

Hi all!

Years back, I created my first account using POP3 when IMAP storage was expensive. Over the years I added many message filters to organize my tasks. Now I'd like to switch to IMAP and found everything I need, except for how to move/convert/copy my message filters. So my question is how can I transfer my message filters when recreating the account using IMAP? (I have a lot of filters, recreating them is no good option...)

I also noticed, that I have some filters for "Local Folders" and some for my POP3 account. Whats you're recommendation for that? Merge them into a single list assigned to the account? How can I do that?

Pauliman

I just purchased a new PC. HP OmniDesk Slim model with Intel Core 13, Win 11 home version, 8 GB DDR5, 512 GB SSD. I just read a previous article, "Move Thunderbird data to a new computer." When you make the move, does it also bring your account settings with the move? And by the move, I mean copying and pasting from old PC to new PC. Or do I enter this info manually? I am moving data from old HP w/win 10 originally installed, to new HP w/win 11. I also read a previous article on forum, "An alternative method for manual transfer between Windows 10 and Windows 11 computers." This was also included in this article. "This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions." My old computer had win 10 originally installed, not upgraded, (as stated above). Any info/help you can offer will be deeply appreciated. Thanks

Exported my Firefox bookmarks from my HP DESKTOP to a flash drive and now need to import them to a new Dell laptop. Installed Firefox on my Laptop and it had a statement that stated import bookmarks. Tried it but didn't work. Both systems are Windows 11. was not logged into Mozilla when it was performed. Plan to use Dell laptop as backup to my desktop computer.

Hi, I have TB on one laptop with 12 email accounts. If I add TB to another laptop, can I import the accounts from the original to save time with all the password and verification steps??

I installed thunderbird on another mac and used these directions to try to transfer all my info and configurations from my other mac: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

When I copied and pasted the profile from mac #1 into the Thunderbird/profiles files in mac #2 then launched TB I get a message Profile Missing: Your Thunderbird profile cannot be loaded . it may be missing or inaccessible.

I tried to paste the whole folder into profiles and I also tried to paste the content of the profiles folder into the new folder 7n1rgaj8.defualt, within profiles, see image attached.

once I close the error message TB closed down.

Any help would be greatly appreciate.

thanks

As all my email/vcal/vcar accounts are server backed I don't need, in fact I don't want backups of my emails/calender/contacts/configuration but I do want export and import of all the _settings_ for these to setup a new computer quickly.

Is this something that was not considered when developing the export/import function? Or did I oversee something? I know I can only select accounts but than non of the caldev accounts are carried over.

I'm trying to transfer bookmarks from Chrome but when the window opens Chrome is not an option, only Safara and transfering html and cvs. How do I access Chrome? I'm on an iMac. Thank you.

I recently downloaded Firefox and was trying to import all of my Chrome data, including my bookmarks. For some reason when I go to import my browser data, there isn't even a option to import bookmarks. One of my other chrome accounts has the option to import bookmarks (a old work account I no longer use anymore), but my personal account just doesn't have it. Am I missing a step in this process or is there something I need to do on chrome to make my bookmarks accessible to Firefox? I really don't want to go in a manually add all my bookmarks..

I have tried all the ways you suggest to import my bookmarks over from Chrome to Firefox and can't find them anywhere. They are not in the library. I wish to have my bookmarks in a Bookmarks Bar as I did with Chrome.

Hello fellow Thunderbirds,

I have been using Thunderbird for years and had thousands of emails in quite a few folders, with a shit-tonne of filters etc. My emails were running pretty well. I only use two addresses, but the folders help manage everything.

I just got a new computer last week. Prior to switching over to the new computer I read through the 'Export your Thunderbird Profile' help page, and the 'Move Thunderbird data to a new computer' pages. I've tried to follow all the info there (with a glitch, explained below).

I am using a Windows system and have gone from Win10 to Win11.

I have the following data:

• Mozilla Maintenance Service (in Program Files (x86) ).
• Mozilla Thunderbird (in Program Files (x86) )
• Thunderbird (In Users/Username/AppData/Local/Thunderbird) (Contains 'profile' and 'updates'

I tried to swap the above data into the same spots on the new computer, but alas, it's not working. I *may*, however, have fucked it up myself...

So... When I got the new computer, I immediately downloaded Firefox, but, alas, I entered my email's details before closing it down. It did download a few off the server, but only a day's worth (before I realised I screwed up).

As soon as I realised I'd mucked up, I uninstalled Thunderbird and deleted the files on the new computer (you know how when you download it doesn't always remove all the stuff, so I tried to do this).

I reinstalled Thunderbird, but closed it prior to loading the email addresses on (as instructed). I then transferred all the above data into the corresponding file areas on the new computer. However, everytime I try to run the program it just goes to the standard open screen (with the popup that prompts you to enter your email addresses and details into it - see image, below, in case I'm not explaining it right).

Anyway, I'd appreciate any help you might be able to give me as I'm desperate to get my emails running again and have access to all the saved emails which were in my system. Kindly. Larysa.