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Exchange - Add-on required --> log-in not possible

Dear Support, we can not log-in with our office 365 account. We need to log-in with "Exchange Add-on erforderlich", but we receive this error message. I attached you som… (lees meer)

Dear Support,

we can not log-in with our office 365 account. We need to log-in with "Exchange Add-on erforderlich", but we receive this error message.

I attached you some screenshots. We do not understand why this error appears.

When we log-in with option "Exchange" then it works but we need the other option because we need to have the sub-folders.

Please help us.

Best regards, Andreas

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Can't download messages on one of my computers.

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer tha… (lees meer)

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer than 01 June. How can I "unlock" the accounts? All my other computers are downloading messages just fine.

Solved 1 20

How to stop Thunderbird from Automatic Get of Email when starting Thunderbird

I have Thunderbird 146.0.1, using 6 email accounts with POP. Two questions: 1) Whenever I start Thunderbird, it retrieves only a subset of the email accounts which I h… (lees meer)

I have Thunderbird 146.0.1, using 6 email accounts with POP. Two questions:

1) Whenever I start Thunderbird, it retrieves only a subset of the email accounts which I have defined to Thunderbird. Some accounts retrieve ALL, and other accounts retrieve NONE. I also have the extension "Get All Mail" and when I click that it retrieves ALL the email, including the email that the Thunderbird base program didn't retrieve. How can I get Thunderbird to get ALL the email?

or alternatively...

2) Can I somehow disable the Automatic Retrieval of Email when I start Thunderbird? ... and rely solely on the "Get All Email" extension.

Solved 2 30

Is there a Portable Apps version of Thunderbird for Windows 11 - my version from my windows 10 computer won't run.'t

I have been using Thunderbird Portable e-mail under Windows 10 for a number of years . About 4 months ago I installed on a Windows 11 computer - it worked for a few weeks… (lees meer)

I have been using Thunderbird Portable e-mail under Windows 10 for a number of years . About 4 months ago I installed on a Windows 11 computer - it worked for a few weeks, then one morning I received a message stating it will not run because a 16 bit program will not run in a 64 bit environment.

I am hoping that there will be a 64 bit portable version for Windows, based on my previous usage.

Would I be able to install the normal version on an external portable drive? When I go visiting, it is convenient to be able to take just the external drive. Currently, the external drive is a high capacity USB drive. However, if this is not possible, is the current Windows 11 version ready to go?

My current e-mail system is a long time DOS system via my ISP. That e-mail address is my only e-mail address, used for over twenty years. I would prefer not to have to change it.

What I have been doing is to use Thunderbird Portable to download my e-mails into Thunderbird on my computer, which allows me to store my e-mails offline for a financial year.

I am hoping to find an option to continue this by June 30.

Regards and Thank you, Kevin Cassidy [edited email from public community support forum]

Open 1 50